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Scrum Master Senior

Company: USAA
Location: San Antonio
Posted on: September 17, 2020

Job Description:

Purpose of Job

We are currently seeking a talented Scrum Master Senior to work in our San Antonio Office. Responsible for ensuring the team lives Agile values and principles and follows processes and practices that the teams agree they will use within Agile (i.e. Scrum, Kanban, SAFe, etc.) frameworks to self-organize while delivering value to customers. The Scrum Master is a servant leader and champions the Agile mindset through effective guidance, coaching, education and through removal of impediments to team progress. This role is responsible for building high-performing teams focused on constantly improving team dynamics and performance

Job Requirements

ABOUT USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. ABOUT USAA IT Our most important qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 12 million members who rely on us every day. We are over 5,000 employees strong, a passionately supportive and collaborative team built on agile principles. We've been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine. See what it's like to work for a company where your passion meets our purpose: USAA Information Technology: A Realistic Preview (

* Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies and procedures for business activities. * Provides hands-on facilitation of major Agile ceremonies across multiple development teams; consults and coaches teams (including the Product Owner) to support a smooth transformation to Agile practices. * Enables continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools. * Supports efforts to resolve systemic impediments that continually block teams within their organization. * Supports and educates product owners and product managers, especially with respect to refining and managing the product backlog and decision making. * Ensures effective communication within and across teams and Programs; schedules and facilitates cross-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide transparency on teams (or multiple teams) or Programs progress/productivity. * Performs risk, issue, and dependency management for the teams and/or program and ensures compliance with company and regulatory policies and procedures. * Ensures release management practices align to enterprise standards and leverages existing change management routines as needed. * Acts as Agile SME to teams, departmental teams, product owners, and management. Participates in Scrum Master community of practice and mentors other Scrum Masters. * For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them. * Actively participates in Community of Practice discussions across different functional areas and Agile Release Trains (ARTs), as well as facilitates sessions on different topics of interest across the community * Adheres to Enterprise Project management Office (EPMO) processes, procedures, controls, standards, tools and templates (as required

Minimum Requirements

* Bachelor's degree; 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. * 6 years of directly related experience in process improvement, project management, software engineer, or business/requirements analysis with at least 4 years as a Scrum Master, Release Train Engineer, or has development experience working in a similar role in a lean or Scrum environment. * Advanced knowledge and experience with multiple Agile delivery frameworks (e.g., Kanban, Scrum, XP, Lean, SAFe, DevOps). Knowledge of compliance and risk management frameworks, including experience to identify and mitigate risks. * One or more Agile certification(s) such as: Certified Scrum Master (CSM), SAFe Scrum Master (SSM), Agile Certified Professional (ACP), or SAFe Program Consultant (SPC), or SAFe Agilist (SA). * Advanced working knowledge of Microsoft Office products.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.


* Experience running multiple agile teams at the same time. * Experience in large corporate software development organizations.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers .

Relocation assistance is not available for this position.

For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 9/15/20 by 11:59 pm CST time .

Keywords: USAA, San Antonio , Scrum Master Senior, IT / Software / Systems , San Antonio, Texas

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