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Agile Coach Lead

Company: USAA
Location: San Antonio
Posted on: November 23, 2020

Job Description:

Purpose of JobCoaches, trains and mentors at all levels of the organization to apply agile principles, practices and frameworks in order to deliver high value business capabilities. Embraces servant leadership and displays behaviors that come with the key mindset shifts associated with being agile and the culture shift at USAA. Identifies opportunities for continuous improvements and influences change at all organizational levels.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. (17 seconds) (31 seconds)

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies and procedures for business activities.
  • Delivers hands-on coaching to individuals, programs and portfolios in all aspects of Scrum, Kanban, and Scaled Agile Framework, including but not limited to routines, Lean Portfolio Management (LPM), iterative development, DevOps, increasing transparency, improving risk management, managing flow and limiting work in progress (WIP).
  • Drives continuous improvement to create higher performing organizations; utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with others to coach the program or portfolio to continuously improve.
  • Coaches leaders and Executives and may be called on to coach Product Managers, Release Train Engineers, and other key roles as needed.
  • Advances best practices in Scrum, Kanban and Scaled Agile Framework
  • Contributes to the strategy for training as well as developing and delivering training for business and IT resources.
  • Serves as a thought leader in improving and applying agility practices.
  • Coaches and mentors other coaches in their area of specialty (DevOps, LPM, business compliance, etc.)
  • Develops and maintains stakeholder relationships supporting agile product development.
  • Remains informed about corporate practices, industry trends and best practices concerning Agile.
  • Works with individual programs/organizations and portfolios to align strategy and discover their needs.
  • Plans and delivers coaching while ensuring alignment with the organizational strategy.
  • Guides and influences enterprise metrics to increase organizational agility.
  • Develops and delivers presentations to various levels of stakeholders and facilitates working sessions to identify resolutions to impediments to continuous Agile improvement.
  • Adheres and coaches to Enterprise, CoSA and Department processes, procedures, controls, standards, tools and templates.
  • Understands existing change management routines and coaches to the change management as needed.Minimum Education:
    • Bachelor's Degree
    • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.Minimum Experience:
      • 8+ years of experience performing in multiple Agile roles, to include 6 years of experience as an Agile Coach or working in a similar role in a lean or scrum environment and 2 years of performing on a program at scale.
      • Strong business acumen and expert knowledge of the software development lifecycle and methodologies.
      • Expert understanding of Agile risk management practices and Lean-Agile methods and practices and ability to apply Agile principles and practices on a case-by-case basis, customized to specific client needs.
      • Demonstrated ability to influence change at the executive level and team level.
      • Certified Scrum Professional (CSP), Professional Scrum Master (PSM), Project Management Institute Agile Certified Practitioner (PMI ACP), or other leading Agile certification.
      • Previous experience in Product Ownership, as a Scrum Master or with the agile methodology, enabling enterprise-wide Agile transformation.
      • Previous experience in business strategy, enterprise strategic planning, organizational behavior or having held a leadership role at the program or portfolio level.
      • Previous experience with transformational activities at the portfolio level.
      • Strong understanding of Scrum and Kanban.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Experience:
        • Prior experience working with Financial Institutions, Financial Services or other regulated industries.
        • Prior experience as an Enterprise Agile Coach focused on coaching a Bank Leadership Team.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 10/08/20 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Agile Coach Lead, IT / Software / Systems , San Antonio, Texas

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