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Content Developer (Remote US)

Company: Mandiant
Location: San Antonio
Posted on: January 15, 2022

Job Description:

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant's approach helps organizations develop more effective and efficient cyber security programs and instills---confidence in their readiness to defend against and respond to cyber threats.

Job Description

Are you passionate about security and solving engineering problems? Do you want to leverage your technical and people skills to solve real world problems at the best security company in the world?--- If so, then read on.

We are looking for a Content Developer to join our team. In this role, your primary responsibilities will be to develop documentation and material for an html knowledge base for the Mandiant Advantage platform. You'll work directly with the engineering teams, participating in an agile development environment

What You'll Do:
Develop platform help, procedures, technical briefs, and operational guides
Develop videos, including how-tos, release announcements, and platform-feature deep-dives
Work on several concurrent projects to support different areas of the company
Perform peer-editing and editing support for others in the company
Provide input on in-platform text and functionality.


Minimum Requirements:
Comfortable taking technical information and processes and converting it into easy-to-understand materials (text, images, videos)
Excellent communications skills
Ability to work as a member of an agile development team creating and editing material for constantly updated features and functionality
Ability to work on multiple assignments, while ensuring technical accuracy, adherence to documentation standards, and a timely delivery of all work products
Experience creating web-based documentation

Additional Qualifications:
2+ years previous experience as a technical writer
Familiar with cyber security
Experience using Madcap Flare
Previous knowledge management experience
Familiar with HTML, XML, CSS
Basic understanding of a coding language.

Additional Information

As a U.S. federal contractor, Mandiant has adopted a COVID-19 Vaccination Policy to comply with our obligations under applicable laws and requirements. This position is covered under Mandiant's COVID-19 Vaccination Policy and therefore proof of vaccination against COVID-19 will be required as a condition of hire. At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Minimum Salary: $75,000. Final salary will be determined commensurately with cost of living, experience level, and/or any other legally permissible considerations.

Incentive Compensation: Eligibility for annual bonus subject to individual and company performance; eligibility for award of Restricted Stock Units subject to eligibility requirements, approval from Mandiant's Compensation Committee, and vesting terms

Benefits: Employer subsidized benefits include Medical, Dental, Vision, Life, and Disability Insurance.---Subject to eligibility requirements, Mandiant also offers the ability to participate in 401(k), Flexible Spending Accounts, Health Savings Accounts, Dependent Care Spending Accounts, and Employee Stock Purchase Program.---Mandiant also provides Paid Time Off, Flexible Paid Sick Time, and Paid Holidays.
Disclosure as required by sb19-085 (8-5-20)

Keywords: Mandiant, San Antonio , Content Developer (Remote US), IT / Software / Systems , San Antonio, Texas

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