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Agile Coach Lead (Remote available)

Company: USAA
Location: San Antonio
Posted on: August 7, 2022

Job Description:

Purpose of JobThe Bank at USAA is going through a transformation and looking for an Agile Coach Lead to join our team. As an Agile Coach joining our team, you will be working in a business line to coach and transform their organization.

As a mighty team of 9 coaches we work to bring transparency, inspection and adaptation as a way of thinking with commitment, focus, openness respect and courage. You will be a coach at the portfolio, program and product team level, while interacting with your other team members to deliver value.

Coaches, trains and mentors at all levels of the organization to apply agile principles, practices and frameworks in order to deliver high value business capabilities. Embraces servant leadership and displays behaviors that come with the key mindset shifts associated with being agile and the culture shift at USAA. Identifies opportunities for continuous improvements and influences change at all organizational levels.

This position can be Remote (work from home).Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.We embrace a robust veteran workforce and encourage veterans and veteran spouses -to apply.Tasks:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role. -
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. -
  • Follows written risk and compliance policies, standards, and procedures for business activities. -
  • Delivers hands-on coaching to individuals, programs and portfolios in all aspects of Scrum, -Kanban, and Scaled Agile Framework, including but not limited to routines, Lean Portfolio Management (LPM), iterative development, DevOps, increasing transparency, improving risk management, managing flow and limiting work in progress (WIP).
  • Drives continuous improvement to create -higher performing organizations; utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with others to coach the program or portfolio to continuously improve
  • Coaches leaders and Executives and may be called on to coach -Product Managers, Release Train Engineers, and other key roles -as needed.
  • Advances best practices in Scrum, Kanban and Scaled Agile Framework
  • Contributes to the strategy for training as well as developing and delivering training for business and IT resources.
  • Serves as a thought leader in improving and applying agility practices.
  • Coaches and mentors other coaches in their area of specialty (DevOps, LPM, business compliance, etc.)
  • Develops and maintains stakeholder relationships supporting agile product development.
  • Remains informed about corporate practices, industry trends and best practices concerning Agile.
  • Works with individual programs/organizations and portfolios to align strategy and discover their needs.
  • Plans and delivers coaching while ensuring alignment with the organizational strategy.
  • Guides and influences enterprise metrics to increase organizational agility.
  • Develops and delivers presentations to various levels of stakeholders and facilitates working sessions to identify resolutions to impediments to continuous Agile improvement.
  • Adheres and coaches to Enterprise, CoSA and Department processes, procedures, controls, standards, tools and templates.
  • Understands existing change management routines and coaches to the change management as needed.Minimum Education:
    • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.Minimum Experience:
      • 8 years of experience performing in multiple Agile roles, to include 6 years of experience as an Agile Coach or working in a similar role in a lean or scrum environment and 2 years of performing on a program at scale.
      • Strong business acumen and expert knowledge of the software development lifecycle and methodologies.
      • Expert understanding of Agile risk management practices and Lean-Agile methods and practices and ability to apply Agile principles and practices on a case-by-case basis, customized to specific client needs.
      • Demonstrated ability to influence change at the executive level and team level.
      • Certified Scrum Professional (CSP), Professional Scrum Master (PSM), Project Management Institute Agile Certified Practitioner (PMI ACP), or other leading Agile certification.
      • Previous experience in Product Ownership, as a Scrum Master or with the agile methodology, enabling enterprise-wide Agile transformation.
      • Previous experience in business strategy, enterprise strategic planning, organizational behavior or having held a leadership role at the program or portfolio level. -
      • Previous experience with transformational activities at the portfolio level. -
      • Strong understanding of Scrum and Kanban.Preferred:
        • Scaled Agile Practitioner 5.0 or 5.1
        • Experience with training delivery in SAFe, Agile, and to Leaders
        • C-Suite experience coachingCompensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700* (this does not include geographical differential, it may be applied based on your work location)Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. -Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours. - - -Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. - These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. - Additionally, our career path planning and continuing education assists employees with their professional goals.Please click on the link below for more details. -Relocation assistance is not available for this position.#fsb

Keywords: USAA, San Antonio , Agile Coach Lead (Remote available), IT / Software / Systems , San Antonio, Texas

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