Network Administrator II

Company: Analytic Focus LLC
Location: San Antonio
Posted on: May 27, 2023

Job Description:

The Network Administrator II will work without Senior IT members to provide support in all aspects of the IT infrastructure that includes computing environments, telecommunications, and hardware, software, and voice and data networks. This position reports directly to the Director of Information Technology for Analytic Focus LLC who works primarily in our San Antonio, TX office. Other assignments may come from other senior technical personnel.

Job Responsibilities



Provide technical support for 30-40 end-users
Provide technical support for workstations, servers, and printers
Provision Active Directory and Office 365 accounts and permissions
Manage, Review, and Support CommVault Backup and Replication Environment
Maintain, Support, and Monitor Networking Infrastructure
Manage and Review Network Alerts and Logging
Maintain and Support Group Policy and Compliance configurations
Manage and Review Desktop and Server Antivirus and Firewall configurations
Support and Maintain Citrix XenServer Environment
Support and Maintain Citrix Cloud DaaS (XenDesktop) Environment and Connectors
Repair and upgrade desktop and laptop computers
Maintain and support Microsoft Exchange (Hybrid) Initiatives
Maintain and support VoIP initiatives
Monitor, support and test all aspects of the infrastructure environment
Asset tracking
Troubleshoot Networking Issues on LAN, WAN, and SAN networks
Oversee vendors when they are called on-site to correct escalated technology issues
Additional responsibilities as assigned





Education and Experience



Bachelor's degree and/or 5+ years equivalent work experience in networking and/or systems administration preferred
Have a solid working experience of CommVault Backup software
Have a solid working experience of Citrix XenServer virtual environment
Have a solid understand of Citrix DaaS (XenDesktop) and infrastructure
Working knowledge of Active Directory Domain environment, both On-Site and Cloud
Working knowledge of networking fundamentals and concepts, including NAT Policies, Access Policies, Routing and Subnets
A solid working experience utilizing and configuring Quality of Service (QoS)
Have a
Have a solid understanding of PC Hardware and the ability to replace and/or upgrade components when necessary
An understanding of Microsoft Office products
Problem solving and trouble-shooting skills
Excellent oral and written communication skills
Ability to communicate technical information to non-technical personnel
Ability to work under pressure and within strict deadlines
Highly motivated with a strong work ethic
Highly organized with extreme attention to detail and accuracy
High stress tolerance with an ability to multi-task
Highly flexible and able to adjust to a small business environment
Ability to sit for very extended periods of time performing detailed work
Ability to focus on a computer screen for extended periods of time

Performance Expectations

Maintains and supports CommVault backups/replication infrastructure, schedule, and job completion.
Maintains and supports server and SAN initiatives.
Maintains and supports Citrix XenServer and Citrix DaaS (XenDesktop) environments.
Maintains and supports Active Directory Domain Environment.
Maintain and support security software.
Maintain and support network, Wi-Fi, DNS, and Domain.
Monitors all aspects of the infrastructure environment.
Monitors and supports Server Logging and Alerts, including QualysGuard and Event Sentry Server.
Provides and Reviews Security video footage needed.



Supervisory Responsibilities

May supervise 1-2 employees for training, etc.



Equipment

Computer, computer software programs and peripherals, resource materials and equipment, copier, fax, and other equipment applicable to the position.

Keywords: Analytic Focus LLC, San Antonio , Network Administrator II, IT / Software / Systems , San Antonio, Texas