Salesforce Developer
Company: Omni Inclusive
Location: Austin
Posted on: April 25, 2024
Job Description:
Role Purpose
The purpose of this role is to design, test and maintain software
programs for operating systems or applications which needs to be
employed at a client end and ensure they meet 100% quality
assurance parameters
Do
- Instrumental in understanding the requirements and design ofthe
product/ software
- Develop software solutions by studying information
needs,studying systems flow, data usage and work processes
- Investigating problem areas followed by the software
developmentlife cycle
- Facilitate root cause analysis of the system issues and
problemstatement
- Identify ideas to improve system performance and
impactavailability
- Analyze client requirements and convert requirements to
feasibledesign
- Collaborate with functional teams or systems analysts who
carryout the detailed investigation into software requirements
- Conferring with project managers to obtain information
onsoftware capabilities
- Perform coding and ensure optimal software/
moduledevelopment
- Determine operational feasibility by evaluating
analysis,problem definition, requirements, software development and
proposedsoftware
- Develop and automate processes for software validation by
setting up and designing test cases/scenarios/usage cases,
andexecuting these cases
- Modifying software to fix errors, adapt it to new
hardware,improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation
ofnew systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test
failure
- Preparing reports on programming project
specifications,activities and status
- Ensure all the codes are raised as per the norm defined
forproject / program / account with clear description and
replicationpatterns
- Compile timely, comprehensive and accurate documentation
andreports as requested
- Coordinating with the team on daily project status and
progressand documenting it
- Providing feedback on usability and serviceability, trace
theresult to quality risk and report it to concerned
stakeholders
- Status Reporting and Customer Focus on an ongoing basis
withrespect to project and its execution
- Capturing all the requirements and clarifications from
theclient for better quality work
- Taking feedback on the regular basis to ensure smooth and
ontime delivery
- Participating in continuing education and training to
remaincurrent on best practices, learn new programming languages,
and betterassist other team members.
- Consulting with engineering staff to evaluate
software-hardwareinterfaces and develop specifications and
performance requirements
- Document and demonstrate solutions by developing
documentation,flowcharts, layouts, diagrams, charts, code comments
and clear code
- Documenting very necessary details and reports in a formal
wayfor proper understanding of software from client proposal
toimplementation
- Ensure good quality of interaction with customer w.r.t.
e-mailcontent, fault report tracking, voice calls, business
etiquette etc
- Timely Response to customer requests and no instances
ofcomplaints either internally or externally
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Lead Software Developer and Project Manager
Regular reporting & updates
Software Developers
For work coordination and support in providing testing
solutions
External
Clients
Provide apt solutions and support as per the requirement
Display
Lists the competencies required to perform this role
effectively:
- Functional Competencies/ Skill
- Leveraging Technology - Knowledge of current and
upcomingtechnology along with expertise in programming (automation,
tools andsystems) to build efficiencies and effectiveness in own
function/ Clientorganization - Competent
- Process Excellence - Ability to follow the standards and norms
toproduce consistent results, provide effective control and
reduction ofrisk - Expert
- Technical knowledge - knowledge of various
programminglanguages, tools, quality management standards and
processes - Expert Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates
(inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competencywithout
guidance. Extends the competency to difficult and unknownsituations
as well.
Expert
Applies the competency in all situations and is serves as a guideto
others as well.
Master
Coaches others and builds organizational capability in
thecompetency area. Serves as a key resource for that competency
and isrecognised within the entire organization.
- Behavioral Competencies
- Formulation & Prioritization
- Innovation
- Managing Complexity
- Execution Excellence
- Passion for Results
Deliver
No.
Performance Parameter
Measure
1.
Continuous Integration, Deployment & Monitoring of Software
100% error free on boarding & implementation, throughput
%,Adherence to the schedule/ release plan
2.
Quality & CSAT
On-Time Delivery, Manage software, Troubleshoot queries
Customer experience, completion of assigned certifications for
skillupgradation
3.
MIS & Reporting
100% on time MIS & report generation
Keywords: Omni Inclusive, San Antonio , Salesforce Developer, IT / Software / Systems , Austin, Texas
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