ServiceNow Business Analyst(W2/1099)

Company: US Main
Location: Austin
Posted on: July 2, 2025

Job Description:

ob Title : ServiceNow Business Analyst Location: Austin, TX Duration: 12 Months Type : Contract Note : Exclusive Role,Interview Times Set.Hybrid Onsite 4 days a Week in Austin, TX. The worker's responsibilities and skills must include: • Previous experience with and expert knowledge of ServiceNow capabilities • Mapping processes and designing technical solutions to address pain points, improve processes and increase automation.• Gathering business, functional, and non-functional requirements. • Defining product themes, epics, user stories and product features. • Facilitating prioritization sessions for the product backlog. • Facilitating sprint planning sessions to establish a sprint backlog. • Documenting requirements and system design using approved agency formats. • Being a creative thinker to solve business issues. • Mediating business units that may have conflicting requirements. • Assisting in the translation of business requirements into detailed technical specifications. • Facilitating and documenting AS-IS and TO-BE process flows and system design. • Writing test cases and scripts to validate code is working as documented. • Writing release notes and training documentation. • Other duties as assigned Minimum Yrs of Experience, Skills, and Qualifications Years Skills/Experience: 4-7 Experience with general IT SDLC processes 4-7 Experience working with ServiceNow / ServiceNow projects 4-7 Skilled in working on agile projects utilizing scrum and waterfall methodologies 4-7 Skilled in extracting business, functional and non-functional requirements from business units and IT staff 4-7 Skilled in test case planning and quality assurance reviews of test scripts5 Skilled in QA/QC reviews 4-7 Experience analyzing raw data 4-7 Skilled in documenting requirements and translating functional requirements to technical specifications 4-7 Experienced in establishing and maintaining a sprint backlog 4-7 Experience in creating written communications and training for business users 4-7 Possess strong verbal and written skills in communicating with peers and different levels of users including executive staff 4-7 Skilled in mediating business units with conflicting and competing business requirements 4-7 Skilled in facilitating large group meetings with internal and external resources Preferred Skills and Qualifications Years Skills/Experience 2 Experience with one or more state of Texas government agencies 2 Experience with ServiceNow Security Operations or GRC 2 ServiceNow certification

Keywords: US Main, San Antonio , ServiceNow Business Analyst(W2/1099), IT / Software / Systems , Austin, Texas