Ambulatory Call Center Director
Company: University Health
Location: San Antonio
Posted on: November 4, 2025
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Job Description:
POSITION SUMMARY/RESPONSIBILITIES Provides leadership and direct
operational oversight of the resource center. The director is
responsible for the strategic and daily operations of the
department. Responsibilities include supervision and training of
resource center staff, creating and maintaining quality assurance
programs to ensure the effectiveness of operations, statistical
reporting, and strategic and budget planning for each operational
component of the resource center. Communicates key information
effectively to all levels of management and advises of solution
opportunities. EDUCATION/EXPERIENCE A Bachelor's degree in
Information Technology, Finance, Healthcare or a business-related
field is required. Master's preferred. 5 years in a management
position. Must have thorough knowledge of all call center hardware
and software systems.
Keywords: University Health, San Antonio , Ambulatory Call Center Director, IT / Software / Systems , San Antonio, Texas
