Shelter Manager

Company: Compass Connections
Location: San Antonio
Posted on: April 1, 2026

Job Description:

It's a great feeling to work for a company that does so much good for others around the world! Language Requirement: Fluent in Spanish Fluent in English Academic Req: Required –An associate degree, bachelor’s, or undergraduate degree from an accredited program/university, preferably in one of the following areas: social work, psychology, criminal justice, sociology, or a related field of study Preferred – Graduate degree from an accredited program/university in a related field Certifications: First Aid CPR Emergency Behavior Intervention Work experience: Required – Minimum of one (1) year of related experience and/or training; Preferred – Two (2) plus years of related experience and/or training. Critical Action Items & Measurable Deliverables: Meet all federal and state regulatory guidelines and standards that apply to this position. Supervise the development of shift schedules and staff assignments. Monitor zone supervisors to ensure that daily progress and activities are documented completely, accurately, and in compliance with agency policies and procedures. Assist with the orientation of new children and staff. Provide input into the development of treatment plans as appropriate. Maintain knowledge of positive child management techniques, including verbal redirection, de-escalation, and containment. Plan, organize, and supervise activities for children by following the daily activity schedule. Maintain a secure campus environment by making rounds as required and using proper application of radio communication protocols, including responding to all radio calls. Be a positive role model for the service population. Work evenings, weekends, and holidays as needed or requested by the position supervisor. Implement Compass Connections' safety protocol, including evacuating with children and other staff in case of an emergency. Maintain confidentiality in all areas of the service population and program operations. Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections’ employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times. Other Responsibilities: Supervise zone supervisors assigned to this position to ensure staffing levels meet each child’s physical, social, emotional, educational, and recreational needs and comply with contract and regulatory standards and requirements. Schedule appointments for children and follow up to ensure each child’s essential needs are met. Develop and maintain effective working relationships with personnel and/or other professionals, including law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles, and other program resources and address issues and problems as needed. Frequently traverse from one area of the physical plant to another. Communicate effectively in writing and verbally in English and Spanish. Meet all pre-determined deadlines required by the program supervisor and federal partners Requirements Pass a pre-employment drug screen and random drug screens throughout employment. Provide proof of work eligibility status upon request. Pass a pre-employment and biennial criminal background checks. Demonstrate the ability to: A. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. B. Work collaboratively with other staff members, service providers, and professionals. C. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment. D. Work in a fast-paced environment and maintain emotional control and professional composure at all times. E. Maintain computer literacy required to meet the responsibilities of the position. F. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. Demonstrate a working knowledge of all Compass Connections policies and procedures. Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof English (United States) If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. LI-Other LI-Mid-Senior level LI-Full-time

Keywords: Compass Connections, San Antonio , Shelter Manager, Legal , San Antonio, Texas