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Director, Inbound Sales (Bilingual-Spanish)

Company: Spectrum
Location: San Antonio
Posted on: September 13, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

Motivate and drive performance of all the call center, as well as make decisions that are in company best interests.

Direct the attainment of key performance indicators including sales, revenue, close rate, bundle sell-in, productivity, quality, and service levels

Direct the budget process including quota setting, roll up of quotas to supervisors and managers, managing departmental expenditures and staying within budget guidelines, and running a fiscally responsible division.

Spearhead ongoing development within all levels of the organization.

Direct the development and implementation of market strategies to gain new market share and be able to make decisions on when and when not to test and/or continue an initiative.

Ensure the Inbound Sales organization is in compliance with laws and regulations relating to call center operations

As the business grows, assist executive leadership in developing business plans that include capacity planning, technological infrastructure development, process improvement, etc

Strong sales aptitude with verifiable track record of success leading sales operations in a call center environment

Marketing background in a call center environment

Proven sales and service performance in fast-paced, entrepreneurial environments, with demonstrated ability to build teams, organizational capability, processes, and required tools and technology solutions

Deep understanding of Call Center best practices in selling, service, and profitable operation

Excellent working knowledge of financial measurements and analytical skills and ability to analyze business results and implement strategies or tactics required to optimize/correct business performance.

Creative thinker and problem solver

Strong power point and excel skills

Bachelor's degree in marketing or related field, or equivalent experience

Keywords: Spectrum, San Antonio , Director, Inbound Sales (Bilingual-Spanish), Other , San Antonio, Texas

Click here to apply!

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