SanAntonioTXRecruiter Since 2001
the smart solution for San Antonio jobs

Experience Owner Lead - Consumer Lending

Company: USAA
Location: San Antonio
Posted on: September 13, 2020

Job Description:

Purpose of JobResponsible for creating and executing cross-channel experiences and/or Business Deliverables. Understands the business performance of the experience and its financial impact on the business. Responsible for the risk, controls and mitigation strategies for experiences through consistent use and application of existing frameworks and follows documented risk and compliance policies and procedures for all business activities. Identifies and manages existing and emerging risks that stem from business activities and ensures these risks are effectively identified, measured, monitored and controlled.We are currently seeking 2 talented Experience Owner Leads - Consumer Lending for San Antonio Home Office II/III or 100% Remote Work Environment.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses--to apply.USAA Careers - Award Winning Workplace (17 seconds)USAA Careers - World Class Benefits (31 seconds)Responsible for financial, regulatory, and operational risk management related to the experience, prioritizing closing any gaps or findings.Leads and manages experience life cycle from conception to release, iteration and maintenance, while maintaining and prioritizing a backlog of experience, risk and process improvements to ensure delivery to experience expectations.Leverages human-centered design methodology with key stakeholders, partners, and process owners to drive design improvements for end users for high complexity, high risk and highly regulated experiences, processes and/or business deliverables.Drives and influences key stakeholders towards a unified experience that serves Members', Employees and business needs, aligned to strategic outcomes in compliance with applicable regulatory requirements.Establishes and monitors Key Performance Indicators (KPIs), member insights, and Key Risk Indicators (KRIs); ensure correct data and instrumentation for the experience and related processes; uses data to improve experiences.Leads Agile management rhythms across the experience taxonomy to drive cohesive decision-making and action.Partners with process owners to ensure ongoing documentation and process certification and experience(s) which includes control plans, understanding the tools used in the respective process or experience, identification and measurement of metrics for success and adherence to applicable regulatory guidelines.Identifies and manages existing and emerging CoSA and business process risks across all activities and ensures these risks are effectively measured, monitored and controlled.Understands acceptable performance limits and establishes and leads management routines and control plans to monitor performance and react accordingly when the process is out of acceptable limits.Understands primary regulations commonly applicable to regulated products and services.Minimum EducationBachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.Minimum Experience8 years of relevant experience in product development, marketing, strategy, digital, process, or user experience design OR Master's Degree and 6 years of relevant experience in product development, marketing, strategy, digital, process or user experience design.--*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions.-- This will take approximately 5 minutes.-- Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred ExperienceMaster's Degree in business, finance, analytics or related fieldPrior experience managing bank lending productsPrior experience in bank credit risk, finance, underwriting, bank compliance or a related discipline3 or more years Consumer Lending experienceDemonstrated ability to drive results through team leadership, product ownership, process engineering, or similar experiencesExperience driving product or feature innovation with design-led thinking, preferably with digital, mobile, or voice experiencesProcess engineering and/or Agile experience------2 or more years of Issue Management experience.2 or more years of experience as a Bank Examine.3 or more years of title management/lien perfection experienceThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.-- Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 09/10/20 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Experience Owner Lead - Consumer Lending, Other , San Antonio, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Workforce Staffing: Seasonal Amazon Warehouse Worker - Overnight Shifts
Description: Seasonal Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Austin Round Rock TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Picker Packer - Overnight Shifts
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Picker Packer - Immediate Hire (Kyle Tx)
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020


Doordash Is Now Re-Hiring For Delivery Driver Part Or Full Time With Doordash Make Up To 18hour
Description: Delivery Driver Part Or Full Time With Doordash Make Up To 18hour DoordashNo passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your
Company: Doordash
Location: San Marcos
Posted on: 09/28/2020

Restaurant Delivery - Doordash
Description: Restaurant Delivery DoordashYour time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings (more...)
Company: Doordash
Location: San Marcos
Posted on: 09/28/2020

Restaurant Delivery Your Boss Is Going To Miss You Doordash Is Hiring
Description: Restaurant Delivery DoordashYour time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings (more...)
Company: Doordash
Location: San Marcos
Posted on: 09/28/2020

Amazon Shopper
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Cylcon Jobs: Restaurant Delivery
Description: Restaurant Delivery DoordashYour time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings (more...)
Company: Cylcon Jobs
Location: San Marcos
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Prime Shopper
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Licensed Professional Counselors ( LPC ) Remote Online Counseling (San Marcos)
Description: Licensed Professional Counselors LPC , Licensed Clinical Social Workers LCSW , Licensed Marriage and Family Therapists LMFT , Psychologists, and Licensed Mental Health Counselors LMHC are provided (more...)
Company: BetterHelp
Location: San Marcos
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

San Antonio RSS job feeds