Director, Business Risk and Controls (Retail Bank)

Company: United Services Automobile Association
Location: San Antonio
Posted on: September 16, 2020

Job Description:

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to connect to top talent. Click here to learn more.

Director, Business Risk and Controls (Retail Bank) Purpose of Job We are currently seeking a talented Director, Business Risk and Controls (Retail Bank) for the San Antonio Home Office II/III or Remote.

USAA Retail Banking Risk Team is hiring multiple Business Risk and Controls positions within the Bank. Positions will be supporting various Product teams and Risk Programs including:

• Deposits, Credit Card, Retail Payments and Retail Bank Operations Product Teams

• Compliance Risk (Exam/Regulatory Management, Issue Management, Policy/Document

Governance)

• Operational Risk (RCSAs, PRCIs, Operational Losses)

• Quality Assurance Program

• Enterprise Risk Programs (Material Risk Inventory, Risk Appetite, KRIs, Program Change

Management)

• Risk Program Support and Reporting (Risk Reporting, Training, Communications)

Oversees a team responsible for the development, implementation and oversight of programs that support effective risk and compliance management in the first line of defense. Supports business leader adherence to the established risk framework and ongoing supervision of business controls and is accountable for the development and mentoring of a high performing team responsible for risk and control self-assessments, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring the of first line of defense in an effort to minimize risk exposures and strengthen the overall control environment. Job Requirements About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers – World Class Benefits (31 seconds)

Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies and procedures for business activities.

Directs staff and initiatives that support risk and control management programs, to include governance support, risk oversight, risk infrastructure development, risk identification, quantification, aggregation, and emerging risks.

Advises senior management and influences process change.

Builds and manages a high performing team of risk and internal control professionals through recruitment, training, coaching, performance management and related managerial activities.

Manages consulting relationships with internal and external clients regarding budget and implementation deliverables and risk mitigation plans as appropriate.

Partners with key stakeholders in the business and oversees the identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.

Reviews, communicates and recommends the development of governance policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.

Provides counsel to business unit managers on risk management issues and supports the evaluation of new product strategies on their impact to USAA's risk profile.

Educates risk owners on risk/control best practices and may work with other lines of defense in the development and implementation of controls.

Manages processes for collecting accurate and complete internal loss data from business areas.

Directs analysis and data mining initiatives that identify, validate, and manage emerging risk exposures, as necessary.

Assists in the early identification of risk trends by establishing and monitoring key performance and risk indicators.

Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.

Minimum Requirements

Bachelor's degree in Risk Management, Business, Finance or related field of study OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree

8 years of experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry OR 8 years of experience in a relevant quantitative discipline OR Advanced degree or designation in a risk management or quantitative discipline plus 6 years of experience supporting risk and/or compliance related activities OR PhD in a risk management or quantitative discipline plus 4 years of experience supporting risk and/or compliance related activities

3 years of direct team lead or people management experience

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses

Preferred

Advanced understanding of Risk Management principles and regulatory expectations applicable to Retail Banking at a financial institution

Experience leading risk program implementation in a first line of defense risk role at a Retail Bank

Proven problem solver - ability to break down complex problems by component, determine root cause, drive develop/implement clear steps to solution

Experience in a highly dynamic environment undergoing change; ability to partner & consult effectively at all levels of the organization in a highly complex business environment, dealing with competing priorities

Experience monitoring all sources of risk across various Retail Bank products and services

Experience advising and participating in risk control self-assessments, identification of material risks, monitoring Key Risk Indicators, adhering to issue management standards, and assessing control design and effectiveness

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 9/6/20 by 11:59 pm CST time .

#FSB

Get personalized job alerts by completing the fields below, adding your selections and then clicking “Sign Up.”

Email Address

Interested In

Category

Location

USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, click here for English / Spanish . For USAA’s Affirmative Action and EEO statement, please click here . Furthermore, USAA makes hiring decisions compliant with the Fair Chance Initiative for Hiring Ordinance (LAMC 189.00).

USAA provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email HumanResources@usaa.com or call 1-800-210-USAA and select option 3 for assistance.

Keywords: United Services Automobile Association, San Antonio , Director, Business Risk and Controls (Retail Bank), Other , San Antonio, Texas