Content Coordinator

Company: Ace Mart Restauant Supply
Location: San Antonio
Posted on: October 18, 2020

Job Description:

In this role, you’ll be a strong advocate for acemart.com and everyone who uses it. You will live, eat, and breathe acemart.com, constantly be looking for ways to make the site better and improve the customer experience. You will help drive improvements that ultimately translate to the bottom line.

Position Summary:

The Content Coordinator is responsible for the production, maintenance, and quality of all content on our websites for the purposes of driving sales, developing positive customer engagement, and improving customer service. The Content Coordinator uses sales and marketing metrics to develop meaningful projects with content writers, graphic designers, web developers, and other in-house teams and 3 rd parties.

All employees are expected to adhere to Ace Mart business philosophy, guidelines and policies as laid out in the ACE MART MISSION STATEMENT, Employee Handbook, Standard Operating Procedures Manual and Safety Program.

Essential Responsibilities:

1 . Write, edit, and proof new content in support of our sales, content, and Marketing strategies.

2. Provide quality assurance on all web content, marketing initiatives, and other ecommerce initiatives.

3. Ensure that all content conforms to established standards and work with team members to assess any technical challenges in displaying the content.

4. Understand and apply a variety of the concepts, best practices, and procedures in ecommerce web design, from SEO to UX design.

5. Work with graphic designers to produce engaging photo and image content on our websites.

6. Work directly in our various CMS platforms to manage various forms of content.

7. Utilize analytic data to plan future site content and prioritize accordingly.

8. Recommend new or improved ideas designed to enhance sales and site content.

9. Provide weekly reporting to the Marketing Manager.

10. Other duties and responsibilities as assigned by the Marketing Manager.

Primary Qualifications:

I. Knowledge of:

a. Creative and technical writing

b. Search engine optimization (SEO).

c. Factors relevant to placement on SERPs

d. Google Analytics or equivalent analytics software

e. Microsoft Excel, Word, and Outlook

f. Content Management Systems

g. Basic foodservice knowledge.

II. Abilities and Skills:

a. Exceptionally strong attention to detail

b. Very strong English reading and writing skills, with emphasis on proper spelling, grammar, sentence structure, and punctuation.

c. Highly organized, productive, and efficient, with the ability to self task and produce tasks for others.

d. Strong communication (verbal and written) and interpersonal skills

e. Strong creative problem solving skills.

f. Comfortable working with large sets of data.

g. Ability to exercise strong judgment in evaluating and solving problems of a difficult procedural, organizational, administrative or technical nature

h. Comfortable with the limited authority to take any action necessary to carry out the assigned responsibilities and duties of the position with sound, ethical practices and good business judgment

III. Education and Experience:

a. 2-4 years content management experience, preferably with retail shopping cart enabled web sites.

b. Bachelor’s degree or equivalent experience in business, technology, or related fields preferred

c. Experience in or knowledge of web design a plus

d. Restaurant equipment and supply use & care knowledge a plus

Physical Tasks/Conditions:

I. Physical Requirements:

a. Sit up to four hours at a time

b. View Computer up to 8 hours daily

c. Use hands, fingers, and arms to operate computer terminal

d. Able to bend/stoop/stand to retrieve and handle products up to 25 lbs. for product research.

II. Working Conditions:

a. Open (sometimes noisy) office atmosphere

Position: Content Coordinator

Reports to: Marketing Manager

Status: Non-exempt

Pay Range: $17 - $21/hour

Ace Mart Restaurant Supply is an equal opportunity employer.

PI124870522

Keywords: Ace Mart Restauant Supply, San Antonio , Content Coordinator, Other , San Antonio, Texas