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Process Engineer Lead

Company: USAA
Location: San Antonio
Posted on: October 18, 2020

Job Description:

Purpose of Job

Responsible for consistently executing the Process Excellence (PX) strategy within a CoSA or across the Enterprise. Works with a team of subject matter experts in the identification and execution of process improvement projects that sustainably improve member and employee experiences while enhancing overall association performance. This position requires leadership, change management and technical competence.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (https://www.youtube.com/watch?v=lcGKT_Nxdgc) (17 seconds)

USAA Careers World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

* Lead Process Improvement projects that deliver measurable business results.

* Builds commitment to business process management and improvement through a focus on effective process development, integrated project/change management and implementation.

* Analyzes and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.

* Serves as a technical leader in the deployment of Process Excellence through the application of process improvement methodologies (Six Sigma, LEAN, and basic problem solving).

* Trains, coaches, and mentors all employees, to include less experienced process engineers.

* Works with stakeholders to ensure projects achieve intended results, where risks are proactively identified and mitigated, and benefits are validated.

* Provides expertise and share best practices regarding Process Improvement tools, methodologies, and team leadership.

Minimum Education:

* Bachelor's degree in Engineering, Business Administration, or related field. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

Minimum Experience:

* 8 or more years professional business experience with 4 or more years process improvement work experience.

* Strong, proven experience with leadership, business acumen, problem solving, critical thinking, and analytical skills in financial services or other highly regulated industry.

* Expert-level ability to influence and affect change at all levels of the organization.

* Solid track record in leading and managing teams, to deliver results

* Green Belt certified from a recognized institution (e.g. ASQ).

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Experience:

* Certified LSS BB/MBB with a diverse industry portfolio

* Strong Project and/or Program Management experience

* Strategic Thinking ability to see and translate big picture into actionable items

* Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines (navigate grey while avoiding getting lost in details)

* Experience with risk mitigation through development of internal controls and testing

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers .

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 10/14/20 by 11:59 pm CST time .

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is NOT available for this position.

Keywords: USAA, San Antonio , Process Engineer Lead, Other , San Antonio, Texas

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