Financial Crimes Management Executive

Company: USAA
Location: San Antonio
Posted on: October 18, 2020

Job Description:

Purpose of Job This role can be located in the San Antonio Home Office, or remote with frequent travel to San Antonio. The Bank Financial Crimes Management Executive provides leadership and direction for USAAâ??s Federal Savings Bank Financial Crimes organization, focused on disputes and fraud operations, financial crimes prevention, detection and investigation in a complex and highly regulated environment. Accountable for the design and execution of USAAâ??s Financial Crimes, Disputes, Fraud, Anti Money Laundering (AML) and Bank Secrecy Act (BSA) operations, taking into account USAAâ??s broader business strategy and complex regulations and supervisory expectations, including how they apply in a matrixed environment. This role provides executive oversight for teams responsible for investigation and recovery and is accountable for programs and strategies that mitigate risks while striving for a frictionless experience for USAA members. Job Requirements Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.   Follows written risk and compliance policies and procedures for business activities. Defines, develops, manages and refines the Financial Crimes (Disputes, Fraud Operations, AML and BSA) Programs to manage all sources of regulatory risks. Leads and directs the Financial Crimes department as a partner to the business, supporting a balance between member experience and attaining the appropriate fraud risk management discipline to achieve strategic goals. Leads the development and implementation of preventative and detective control enhancements within the first line to identify suspicious and/or fraudulent activity while addressing emerging AML/BSA risks. Accountable for operating within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including those related to consumer protection, including ensuring policy exceptions are promptly and effectively assessed and escalated. Develops, communicates, and reinforces risk appetite and risk tolerance throughout the organization in a manner that causes employees to align their risk-taking decisions. Monitors effectiveness of implementation of fraud strategies and fraud risk policies including enterprise authentication. Ensures that the organization has effective systems, through proactive monitoring, assessment and reporting. Identifies and leads the effort in the investment in tools and technologies to ensure seamless recovery efforts and detect and mitigate potential fraud loss. Works with internal and external audit partners regarding reviews and exams for the Financial Crimes (Disputes, Fraud Operations and AML/BSA) compliance programs. Collaborates with bank product leaders as well as line of business leaders to ensure they are considering financial crimes implications. Serves as the Identity Theft Prevention Officer for all USAA covered entities required by respective regulatory agencies (OCC, FINRA, SEC, Federal Reserve, CFPB), working in close collaboration with stakeholders (e.g., Regulatory Affairs / Compliance Legal) to understand emerging trends that could impact regulatory  matters. Provides executive-level updates to Federal Savings Bank, USB, and USAA parent Boards. Builds and oversees talent to deliver risk-conscious performance and results â?? including the identification, development and retention of talent with requisite fraud prevention and detection management capabilities. Required: Bachelorâ??s degree is required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 10 years of experience in financial crimes, fraud operations, and/or bank operational risk with a proven track record leading comparable operations (e.g. AML, BSA, fraud operations programs). 8 years of relevant experience in a large financial institution in a supervisory role within a financial crimes or fraud operations department. Experience building and leading Fraud and AML Operations with specific experience in building and/or adhering to the key pillars of an effective AML Program. Experience with KYC/CIP requirements and adherence. Experience interacting with the Executive Committee Leadership, control function leadership, and compliance subject matter experts. Experience developing strategies and managing major initiatives pertaining to Fraud operations and/or Bank operational risk. THIS ROLE IS AVAILABLE TO INTERNAL APPLICANTS UNTIL 11:59PM ON WED, OCT 21.

Keywords: USAA, San Antonio , Financial Crimes Management Executive, Other , San Antonio, Texas