Business Advisor I- Consumer Lending

Company: USAA
Location: San Antonio
Posted on: October 18, 2020

Job Description:

Purpose of Job

USAA is seeking a talented Business Advisor I that will support the Consumer Lending team in the areas of San Antonio II/III, Plano, Phoenix or a 100% remote work environment. This role will perform members remediation activities that will include validating audience files, performing analysis on member impacts and helping executive leadership with making the right decisions on remediation. This role will align to a newly formed team dedicated to the service of our members when they have experienced issues that impact them.

Develops and implements solutions to influence business decisions for relevant CoSA or line(s) of business. Assists with the development of best in practice solutions to complex business challenges. Identifies opportunities to change, enhance, or streamline existing business projects and initiatives. Acts as a subject matter recourse to assure proper compliance with processes and regulatory requirements.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (https://www.youtube.com/watch?v=lcGKT_Nxdgc) (17 seconds)

USAA Careers World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

* Identifies opportunities and/or implements business solutions to meet business needs.

* Researches, plans, develops, implements, and administers rules, requirements, procedures, contracts, and processes to ensure compliance, product competitiveness, profitable growth and adherence to USAA's commitment to being World Class.

* Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts.

* Develops test strategies and criteria, and assists with test execution, defect prioritization and resolution.

* Coordinates with appropriate stakeholders and program/project sponsors to help ensure successful product and initiative implementation.

* Develops and manages consistent execution of operational and market performance policies across multiple operations centers and provides trend analyses.

Minimum Requirements

* Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

* 4 or more years of relevant product or industry experience.

* Proficient knowledge of relevant industry technology applications.

* Proficient knowledge of Microsoft Office tools.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred

* 4 or more years of experience in a risk management, compliance, regulatory, or audit function within the banking or insurance industry

* 2 or more years first line of defense experience in surveilling/monitoring financial services transactions

* Understanding of Risk Management principles and regulatory expectations applicable to Consumer Lending or Credit Operations within a financial institution

* Experience supporting risk program implementation in a first line of defense risk role at a large Retail Bank

* Problem solver ability to break down problems by component, determine root cause, drive clear steps to solutions

* Experience in a highly dynamic environment undergoing change; ability to partner & consult effectively at all levels of the organization in a highly complex business environment, dealing with competing priorities

* Experience monitoring all sources of risk across various Consumer Lending or Credit Operations products and services to include working with data management

* Experience in risk control self-assessments, identification of material risks, monitoring Key Risk Indicators, adhering to issue management standards, and assessing control design and effectiveness

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 10/20/20 by 11:59 pm CST time .

Keywords: USAA, San Antonio , Business Advisor I- Consumer Lending, Other , San Antonio, Texas