Purpose of Job We are seeking a talented Manager Senior,
Business Intelligence Analytics for San Antonio, Plano Legacy or
100% Remote Work Environment.
Manages teams on using data from internal and external sources
to provide insight to analyst and decision-makers. Manages a team
responsible for collaborating with stakeholders and other data and
analytical leaders to define data and analytic needs for business
functional areas. Prototypes solutions for displaying information
based on business needs. Provides consultation to users and lead
cross-functional teams to address business issues. Job Requirements
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran
spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Identifies and manages existing and emerging risks that stem
from business activities and the job role.
Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Collaborates with other data analyst and IT leaders across the
Enterprise to implement an information strategy.
Understands and supports the execution of the business
intelligence strategic plan and partners with the business on
determining compliant support solutions.
Consults and advises business partners on decision support
Ensures teams maintain understanding of business processes and
high end-user satisfaction through meaningful partnerships.
Encourages innovation, provides direction on work
prioritization, manages capacity, assists with problem
Responsible for direct report performance management, talent
development, and career progression planning.
Accountable for teamwork product volume, quality, and business
Serves as a liaison between the business and IT teams to build
USAA core information delivery capabilities.
Maintains industry expertise; advises and applies best practices
in business intelligence solutions and platforms, usability
testing, experience design and storytelling.
Partners with CosA and Enterprise teams to ensure adherence to
information governance and management standards.
Bachelor's Degree in business-relevant field.
4 additional years relevant data and analytics or technical
experience can be substituted in lieu of a degree in addition to
the minimum years of work experience.
6 years of experience in data and analytics, technical or
business-relevant function; or if Advanced degree in a STEM
discipline, 4 or more years’ experience in data and analytics,
technical, or business-relevant function.
2 years of direct team lead, supervisory or management
Experience in authoring and gathering requirements for
moderately complex business intelligence solutions.
Demonstrated facilitation, collaboration and consensus building
skills, with experience in presenting to cross-functional
Demonstrated experience applying business intelligence
practices, methods, and problem-solving strategies.
Experience leading and coaching others in understanding and
translating needs into requirements.
Knowledge of relevant regulatory compliance, industry
regulations, risk management practices, and regulatory data
Advanced experience developing business deliverables that
leverage business intelligence platforms, data management
platforms, or SQL-based languages (Tableau, Business Objects,
Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).
Demonstrated the ability to embed intuitive story telling within
the business intelligence solutions and platforms including concise
presentation of complex technical details.
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5
minutes. Once you begin the questions you will not be able to
finish them at a later time and you will not be able to change your
SQL, Python, SAS, Snowflake, AWS, Clarabridge, Dremio
Omnichannel Voice of the Member (VoM) experience (focus on
survey, Net Promoter Score, operational data indices,
Omnichannel VoM vendor experience (Bellomy, Clarabridge,
Agile methodology and framework experience
Project management and collaboration experience (Rally, Scaled
Agile, Asana, Jira, Slack, etc.)
Experience leading and developing five or more data & analytics
professionals (direct reports) including Business Intelligence
Analysts and Decision Science Analysts
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire
or date of placement) or must have manager’s approval prior to
Last day for internal candidates to apply to the opening is
10/08/20 by 11:59 pm CST time .