Purpose of Job We are currently seeking a talented Development
Product Owner Senior-PNC Modernization for the San Antonio Home
Office II/III or Remote Work Location Available
Represents business stakeholders to elicit, understand, analyze,
document, refine and communicate business needs, so that business
and/or technical delivery teams can build effective solutions.
Utilizes an advanced understanding of customer needs, as well as
business vision and strategy, to prioritize investment, business
value and delivery. Works within multiple evolving development
methodologies including iterative Agile and sequential Waterfall
programs and projects, and variations thereof. Serves as the
business requirements expert, engaging and managing the work of
subject matter specialists from the business. Serves as the day to
day decision maker and provides continual business guidance for the
execution team. Prioritizes the execution team's work so that it
aligns with the sponsor's/business executive's strategies. Leads,
manages or orchestrates activities for completion and proper
documentation of business requirements and validating metrics as
appropriate for methodology and Enterprise controls. Works with the
business and IT delivery teams to identify and mitigate risks to
include business operational risks. Escalates issues and develops
and recommends appropriate solutions. Job Requirements About
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran spouses
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Works under minimal supervision on complex efforts that can span
a year or more.
Works with multiple teams within a program, and occasionally may
lead and provide oversight to other DPOs on larger efforts.
Works with the Enterprise platform and/or multiple systems
integration for major elements of technical infrastructure.
Works Epic-level efforts that coordinate distribution to, and
release across multiple scrum teams, within scaled Agile
organizations as necessary.
Serve as an expert in more than one particular business or
system domain capable of leading development across multiple teams
at the program level.
Identifies, engages, influences and leads business stakeholders
and Subject Matter Experts.
Works with business and Enterprise stakeholders to understand,
validate and help shape business strategy and vision, and customer
Partners with sponsors, stakeholders, and IT to facilitate,
define and document relevant business processes, gaining an
advanced understanding of the needs, measures, and risks & controls
for the improvement area.
Serves as direct representative of the business with delivery
teams, representing/reinforcing the customers' perspective
throughout the product realization cycle.
Works with the business process owners to develop metrics to
manage and track benefits, adoption, and risks to operations.
Assists with program and project level plans related to
schedule, scope and resources.
Leads, collaborates with, and motivates cross-functional teams
of user experience partners, designers, business analysts,
developers, testers and others to develop, execute and release in
alignment with program and/or product roadmaps.
Manages, prioritizes, and assesses the impact of all work items,
such as new features, defects, etc., including providing the
decision to create, fix or defer at the project and program
Reviews, and when appropriate, accepts and prioritizes feedback
and new requirements from stakeholders.
Reviews and accepts or declines output of development to ensure
specified acceptance criteria have been completed.
Prepares the business for the change and arm them with tactics
and metrics for benefits, adoption, and risk.
Coaches less experienced DPOs and team members.
Serves as an expert in the business development/execution
discipline, regularly seeking out opportunities to enhance, improve
and advance the function.
Bachelor's degree required.
4 additional years of related experience beyond the minimum
required may be substituted in lieu of a degree.
6 or more years of experience in business and/or project
Advanced knowledge of multiple technical software delivery
methodologies (i.e., Agile, Waterfall).
Advanced working knowledge of Microsoft Office products and
Advanced knowledge of Change Management practices.
Advanced knowledge and demonstrated use of Process Engineering
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not be able to change your responses.
4+ years Policy and/or Claims experience
3+ years of technical knowledge
2+ years experience working in program and execution levels
Experience with working with multiple teams in different
Knowledge of FinPAL
Product Owner certification(s) or training
Relocation assistance is not available for this position.
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
Must complete 12 months in current position (from date of hire
or date of placement) or must have manager’s approval prior to
Last day to apply to the opening is 11/10/20 by 11:59 pm CST