Purpose of Job We are currently seeking a talented Scrum Master
Senior. This position will be located in our San Antonio
Responsible for ensuring teams and programs live Agile values
and principles and follows processes and practices that the teams
agree they will use within Agile (i.e. Scrum, Kanban, SAFe, etc.)
frameworks to self-organize while delivering value to customers.
The Scrum Master is a servant leader and champions the Agile
mindset through effective guidance, coaching, education and through
removal of impediments to team progress. This role is responsible
for building high-performing teams focused on constantly improving
team dynamics and performance. Scrum Masters at the Senior level
demonstrate a deeper understanding of Agile delivery, product
knowledge and the ability to influence multiple teams and
practices. Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran spouses
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Identifies and manages existing and emerging risks that stem
from business activities and the job role.
Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Provides hands-on facilitation of major Agile ceremonies across
multiple development teams; consults and coaches teams (including
the Product Owner) to support a smooth transformation to Agile
Enables continuous improvement and facilitates communication
across teams to proactively manage dependencies and remove
impediments and establish standards for Agile processes and
Supports efforts to resolve systemic impediments that
continually block teams within their organization.
Supports and educates product owners and product managers,
especially with respect to refining and managing the product
backlog and decision making.
Ensures effective communication within and across teams and
Programs; schedules and facilitates cross-functional meetings, and
ensures appropriate progress tools, information radiators, and
reports effectively provide transparency on team’s (or multiple
teams’) or Program’s progress/productivity.
Performs risk, issue, and dependency management for the teams
and/or program and ensures compliance with company and regulatory
policies and procedures.
Ensures release management practices align to enterprise
standards and leverages existing change management routines as
Acts as Agile SME to teams, departmental teams, product owners,
and management. Participates in Scrum Master community of practice
and mentors other Scrum Masters.
For technology related efforts: Understands release-when ready,
test-driven development, continuous integration, product
demonstration and other technical engineering practices and guides
team on leveraging them.
Actively participates in Community of Practice discussions
across different functional areas and Agile Release Trains (ARTs),
as well as facilitates sessions on different topics of interest
across the community
Adheres to Enterprise Project management Office (EPMO)
processes, procedures, controls, standards, tools and templates (as
6 years of directly related experience in process improvement,
project management, software engineer, or business/requirements
analysis with at least 4 years as a Scrum Master, Release Train
Engineer, or has development experience working in a similar role
in a lean or Scrum environment.
Advanced knowledge and experience with multiple Agile delivery
frameworks (e.g., Kanban, Scrum, XP, Lean, SAFe, DevOps).
Knowledge of compliance and risk management frameworks,
including experience to identify and mitigate risks.
One or more Agile certification(s) such as: Certified Scrum
Master (CSM), SAFe Scrum Master (SSM), Agile Certified Professional
(ACP), or SAFe Program Consultant (SPC), or SAFe Agilist (SA).
Advanced working knowledge of Microsoft Office products
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not able to change your responses.
Experience in Data Analytics.
Experience in Bank and Financial service environments.
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
USAA also offers a variety of on-site services and conveniences
to help you manage your work and personal life, including seven
cafeterias, two company stores and three fitness centers .
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire
or date of placement), or must have manager’s approval prior to
Last day for internal candidates to apply to the opening is
11/11/20 by 11:59 pm CST time .