Purpose of Job We are currently seeking a talented Director,
Risk Management (Remote Work Environment Available). This position
is available in the San Antonio Home Office, Phoenix, Plano or 100%
Remote Work Environment.
This position will be responsible for standing up a new team in
the 2nd line of defense, focused on the monitoring and adherence to
the overall risk management framework. Responsibilities will
include building the team and coordinating the efforts od policy
and procedure development while working across both the 1st and 2nd
lines of defense and their respective stakeholders. The ideal
candidate will have a strong risk management or audit background,
experience developing and implementing new programs and the ability
to lead and influence.
Accountable for the development and mentoring of a high
performing team in support of the enhancement and growth of the
USAA risk management program. Influences processes at both the
business unit and enterprise level and leads and sets the agenda
for risk management deliverables. Responsible for providing risk
management support for a line of business or staff agency in key
risk identification, measurement, monitoring, control and
reporting, and the understanding and management of risk through
appropriate practices and processes. Accountable for monitoring the
risk and control environment and provides effective challenge to
internal and external stakeholders to ensure that exposures are
kept at acceptable levels. Leads cross-functional teams and
collaborates with control partners to achieve objectives across
multiple business units or Centers of Excellence. Participates in
and supports internal and external audits, regulatory reviews, and
rating agency requests. Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran spouses
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
ABOUT USAA RISK Management
USAA is a growing financial services company and the Risk
Management function at USAA is an important part of this growth. It
is an exciting time at USAA and in our Risk Management
organization. We are a diversified team of Risk professionals,
working across all lines of business across USAA operations
(banking, insurance, investments) seeing the incredible growth
first-hand. Working at USAA in Risk Management affords you the
ability to be a part of USAA’s noble mission on a daily basis. We
stand behind our 11 million members who rely on us every day.
Directs staff and initiatives that support risk management
programs, to include governance support, risk oversight, risk
infrastructure development, identification, quantification, and
aggregation of key and emerging risks and/or operational risks and
Builds and manages a high performing team of risk professionals
through recruitment, training, coaching, performance management and
related managerial activities.
Partners with key stakeholders in the business and oversees the
formulation of stress test plans, identification, assessment and
documentation of risks and controls, including risks associated
with new or modified products, services, distribution channels,
regulations and/or third-party operations.
Directs the oversight of model risk through model documentation
review, assessment of performance monitoring, model validation, and
Directs teams in the development of risk dashboards and
reporting formats in alignment with risk appetite/profile and leads
teams in the identification, quantification and aggregation of
risks using analytical methodologies.
Reviews, communicates and recommends the development of risk
policies and procedures in partnership with senior leaders to
ensure appropriateness and adequacy versus industry best practices
and regulatory requirements.
Accountable for the development, implementation and oversight of
risk management frameworks.
Oversees the preparation of key reports and communications and
may present to governance committees, senior leaders, regulatory
bodies and the USAA Board of Directors.
Minimum Education & Experience:
Bachelor's degree in Risk Management, Business, Finance, or a
4 additional years of related experience beyond the minimum
required may be substituted in lieu of a degree.
8 years of risk management, regulatory or operations experience
in a relevant functional area to include banking, insurance,
financial services, audit, project management, public accounting or
other related operational area or advanced degree/designation in
Risk Management, Business, Finance, or other discipline relevant to
risk management and 6 years of work experience in a discipline
relevant to risk management or PhD in Risk Management, Business,
Finance, or other discipline relevant to risk management and 4
years of work experience in a discipline relevant to risk
3 years of direct team lead or management experience.
Advanced risk management experience in a complex institution
and/or highly matrixed environment related to banking, insurance
and/or financial services.
Demonstrated experience in conflict resolution management and
ability to effectively challenge at all levels of management and
influence business outcomes.
Experience leading and directing work with both internal and
external partners in a highly collaborative environment.
Demonstrated critical thinking and knowledge of data analysis
tools and techniques and decision-making abilities, to include
demonstrated ability to effectively make data-driven decisions.
Proactively identifies potential concerns and follows-up to
Advanced knowledge of Microsoft Office products including Excel
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not be able to change your responses.
8+ years diversified risk management or audit experience in a
highly regulated and complex environment, financial services
industry experience preferred
Experience standing up new risk management teams, processes and
procedures through implementation
Strong presence and ability to influence and advise senior
Experience working closely with cross-functional teams and
various stakeholders to identify and solve complex problems and
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
USAA also offers a variety of on-site services and conveniences
to help you manage your work and personal life, including seven
cafeterias, two company stores and three fitness centers .
Relocation assistance is available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire
or date of placement) or must have manager’s approval prior to
Last day for internal candidates to apply to the opening is
11/10/20 by 11:59 pm CST time .