SanAntonioTXRecruiter Since 2001
the smart solution for San Antonio jobs

Experienced Tax Associate

Company: Intuit
Location: San Antonio
Posted on: November 23, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

* Prior tax preparation experience in a tax practice or retail setting required.

* PTIN required

* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

* Strong customer service skills with ability to empathize and instill confidence

* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

* Strong Research skills and the ability to quickly use online resources to find answers

* Critical thinking and problem solving

* Persistence and determination

* Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

* Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

* Compiling/preparing tax returns for TurboTax Customers

* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

* Communicate directly with the customer as needed

* Coordinate customer meetings and follow-up

* Communicate updates to credentialed tax experts on assigned customers

* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review

* High quality customer interactions and experiences

* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

* Proficient with technology and solid knowledge of computer operations and software.

* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

* Document customer interactions

* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, San Antonio , Experienced Tax Associate, Other , San Antonio, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Security Officer Armed
Description: Job Description: Description Summary: Uniformed position, Armed Security Officer's duties include being a visible detterent to criminal activity, providing security for patients, Associates and visitors, (more...)
Company: CHRISTUS Health
Location: San Marcos
Posted on: 11/30/2020

Thermoforming Operator-McQueeney, TX
Description: Machine Operator I Republic Plastics McQueeney, Texas 78123 13.00 - 17.00 an hour Position Summary: The Thermoforming/Extrusion Operator works at the
Company: Republic Plastics
Location: San Marcos
Posted on: 11/30/2020

CarMax Auto Technicians
Description: Redefine br br your journey br br Join us and experience a career driven by collaboration, personal achievement, and a down-to-earth culture. br br Career Area DetailPaintPartsReconditioning (more...)
Company: CarMax
Location: San Marcos
Posted on: 11/30/2020


Food Delivery with Uber Eats
Description: Food Delivery with Uber Eats Driftwood, TX 2854 C2-664891 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 11/30/2020

Associate Chiropractor
Description: We are looking for two dependable doctors with great bedside manner and good adjusting skills to join our group in beautiful
Company: WellCare Clinics
Location: San Marcos
Posted on: 11/30/2020

CMA, Medical Assistant Certified - Family Medicine
Description: Job Description: Description Summary: Assists in the delivery of primary health care and patient care management. Performs selected clinical and administrative duties. Prepares patients for examination (more...)
Company: CHRISTUS Health
Location: San Marcos
Posted on: 11/30/2020

Registered Respiratory Therapy Lead Resp Thrpy
Description: Job Description: Description Summary: This position is responsible for administering
Company: CHRISTUS Health
Location: San Marcos
Posted on: 11/30/2020

Warehouse Package Handler
Description: Auto req ID: 258750BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as (more...)
Company: FedEx Ground PH US
Location: San Marcos
Posted on: 11/30/2020

Earn Fall Money - Deliver with Uber
Description: Earn Fall Money - Deliver with Uber Wimberley, TX 2854 C2-761235 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 11/30/2020

Emergency Dept Tech ECC Emerg Care
Description: Job Description: Description Summary: Assists professional staff in providing diagnostic and therapeutic
Company: CHRISTUS Health
Location: San Marcos
Posted on: 11/30/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

San Antonio RSS job feeds