SanAntonioTXRecruiter Since 2001
the smart solution for San Antonio jobs

Work From Home - Experienced Tax Associate

Company: Intuit
Location: San Antonio
Posted on: November 23, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

* Prior tax preparation experience in a tax practice or retail setting required.

* PTIN required

* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

* Strong customer service skills with ability to empathize and instill confidence

* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

* Strong Research skills and the ability to quickly use online resources to find answers

* Critical thinking and problem solving

* Persistence and determination

* Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

* Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

* Compiling/preparing tax returns for TurboTax Customers

* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

* Communicate directly with the customer as needed

* Coordinate customer meetings and follow-up

* Communicate updates to credentialed tax experts on assigned customers

* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review

* High quality customer interactions and experiences

* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

* Proficient with technology and solid knowledge of computer operations and software.

* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

* Document customer interactions

* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, San Antonio , Work From Home - Experienced Tax Associate, Other , San Antonio, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


RN (PACU) - DAY SHIFT
Description: Sign on Bonus and Relocation available with this full-time position. Location: Buda Medical Center Department: PACU Shift: Days JOB SUMMARY The Registered Nurse RN is a licensed professional who uses (more...)
Company: Baylor Scott & White Health
Location: San Marcos
Posted on: 12/2/2020

Any Shift, Great Pay - Skilled Nursing CNA
Description: Are you a Certified Nursing Assistant CNA with the desire to grow your professional career while caring for and enriching the lives of your patients Then you've come to the right place We are seeking (more...)
Company: HomeCare.com
Location: San Marcos
Posted on: 12/2/2020

Earn more this Fall, deliver with Uber Eats
Description: Earn more this Fall, deliver with Uber Eats San Marcos, TX 2854 C2-758459 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 12/2/2020


Deliver with Uber Eats this Fall
Description: Deliver with Uber Eats this Fall Kyle, TX 2854 C2-713188 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 12/2/2020

Delivery Driver - Weekly Pay
Description: Delivery Driver - Weekly Pay San Marcos, TX 2854 C2-653270 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 12/2/2020

Deliver with Uber - Flexible Gig
Description: Deliver with Uber - Flexible Gig Wimberley, TX 2854 C2-59722 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 12/2/2020

Flexible Schedule - Deliver using your scooter
Description: Flexible Schedule - Deliver using your scooter Kyle, TX 2854 C2-695318 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 12/2/2020

(JobLocation.city) US Postal Service
Description: GENERAL DUTIES AND RESPONSIBILITIESCases, delivers, and collects mail along a prescribed rural route using a vehicle
Company: New Braunfels US Postal Service
Location: San Marcos
Posted on: 12/2/2020

Delivery Driver - Flexible Schedule
Description: Delivery Driver - Flexible Schedule Kyle, TX 2854 C2-616217 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 12/2/2020

Delivery Driver - Make Money This Semester
Description: Delivery Driver - Make Money This Semester Driftwood, TX 2854 C2-625934 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 12/2/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

San Antonio RSS job feeds