Guest Experience Lead (GEL)
Company: McDonald's
Location: San Antonio
Posted on: January 14, 2021
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Job Description:
This job posting is for a position in a restaurant owned and
operated by an independent franchisee and not McDonald's USA.--This
franchisee owns a license to use McDonald's logos and food
products, for example, when running the restaurant.--However, this
franchisee is a separate company and a separate employer from
McDonald's USA.--If you are hired for the job described in this
posting, the franchisee will be your employer, not McDonald's
USA.--Only the franchisee is responsible for employment matters at
the restaurant, including hiring, firing, discipline, supervisions,
staffing, and scheduling employees.--McDonald's USA has no control
over employment matters at the restaurant.--McDonald's USA will not
receive a copy of your employment application and it will have no
involvement in any employment decisions, including whether you
receive an interview for the job or whether you are hired.
Description:McDonald's Works for Me.I'm going places. I want a
satisfying career with good benefits and great opportunities for
advancement. I have a lot to offer and I want to grow.The Job for
Me - Get a job that inspires your best and moves you forward.
Choose your hours. Pursue your education. Build your skills and be
yourself.The Team for Me - Our people want to say YES - to working
with energy and purpose, finding new talent, providing coaching and
direction, honing their leadership skills, and helping to run a
business that serves up delicious food and feel-good moments. Does
this sound like you? You'll fit right in.The Company for Me - From
here, you can go further than you thought possible. Reach your
goals and build your future with college tuition assistance,
valuable job training, and retirement benefits.Let's talk. Make
your move.Requirements:Managers lead shifts every week, making sure
customers get a fast, accurate, friendly experience every visit. A
Shift Manager provides leadership to crew and other managers during
a shift to ensure great Quality, Service and Cleanliness to
customers.Shift Managers perform a variety of tasks, which may
include planning for each shift, monitoring performance during the
shift, taking action to ensure the team is meeting McDonald's
standards, monitoring safety, security, and profitability, and
communicating with the next Shift Manager to help prepare him/her
to run a great shift, too. Shift Managers may also be responsible
for meeting targets during their shifts and for helping their
assigned Departments meet their goals.As a Shift Manager, you may
be responsible for:--- Food Safety--- Internal Communication---
Inventory Management--- Daily Maintenance and Cleanliness---
Managing Crew--- Quality Food Production--- Exceptional Customer
Service--- Safety and Security--- Scheduling--- TrainingPrevious
leadership experience is preferred, ideally within a restaurant,
retail or hospitality environment. We're looking for positive team
players with a flexible schedule who like to have fun, with the
passion to work the famously fast paced McDonald's environment. You
must be 18 years or older to be a manager in our
restaurants.Additional Info:Along with competitive pay, a Shift
Manager at a McDonald's privately owned restaurant is eligible for
incredible benefits including:--- Education through Archways to
Opportunity including opportunities to earn a High School degree,
college tuition assistance and English classes as a second
language--- Medical, dental and vision coverage--- Pre-tax flexible
spending accounts--- Short- and Long-Term Disability, life and
accident insurance--- Employee Resource Connection--- Adoption
Assistance--- Free meals and uniformsThis job posting contains some
information about what it is like to work in a McDonald's
restaurant, but it is not a complete job description. People who
work in a McDonald's restaurant perform a number of different tasks
every day, and this posting does not list all of the essential
functions of this job.By applying to this position, I understand
that I am applying to work at a restaurant that is owned and
operated by an independent franchisee, not McDonald's USA.--I
understand that this franchisee is a separate company and a
separate employer from McDonald's USA.--Any information I provide
in this application will be submitted only to the independent
franchisee, who is the only company responsible for employment
matters at this restaurant.--I recognize that the independent
franchisee alone will make all decisions concerning employment
matters, including hiring, firing, discipline, supervision,
staffing and scheduling.--By applying for a job at a franchisee
operated restaurant, I understand that the information I provide
will be forwarded to the franchisee organization in order for that
organization to reach out to me and process and evaluate my
application. I acknowledge that McDonald's USA will not receive a
copy of my employment application and will have no involvement in
any employment decisions regarding me, including whether I receive
an interview or whether I am hired to work for the franchisee. I
understand that I need to contact the franchise organization for
information about its privacy practices.
Keywords: McDonald's, San Antonio , Guest Experience Lead (GEL), Other , San Antonio, Texas
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