IT Support - Dispatched From Your Home
Company: Miles Technologies
Location: San Antonio
Posted on: February 22, 2021
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Job Description:
Hours are not guaranteed.This position is intended to provide a
flexible option for occasional supplemental income, not a
consistent and guaranteed monthly income.The Onsite IT Consultant
is in a position to help our small to medium-sized business
customers operate more efficiently due to the proper use of today's
technologies. We are looking for candidates with strong
customer-oriented consultative skills that also have strong
technology and troubleshooting skills. In this role, you will
provide onsite support and technology implementation services for
numerous businesses. This position is a great combination of both
the consulting side and the technical side of the business.* $30
per hour- hourly compensation will be provided even during travel
to customer site.* Minimum of $100 per job.Job request frequency
will vary by location. In some areas we have a high volume of
customers and requests. In other areas, we have as few as one
customer therefore less requests. In areas with few customers we
continue to grow and acquire new customers.In low volume areas,
requests may range from once a month to once every three months.*
Most of our requests will occur during business hours. At times
there may be a request after hours.* Requests are flexible. There
is no penalty for being unavailable for a specific
task.Responsibilities* Visit our customers in the Metro Area (for
which you are applying) when an onsite presence is needed.*
Troubleshoot and resolve computer and network related problems with
the assistance of remote personnel.* Implement new technology with
the assistance of remote personnel.* Identify technology solutions
based on analysis of customer support needs.* Strong and consistent
communication with customers.* Documenting work performed and other
technical information for our clients.RequirementsIdeal candidate
will have at least 1 year experience in the following* Ability to
diagnose and fix hardware and software issues for both desktops and
servers* Experience installing and troubleshooting problems on
WinXP, Windows7, Win2003/2008 Server, Active Directory, Exchange,
DNS* End-User and Help Desk experience in MS Office Suite and other
common desktop applications* Experience in troubleshooting network
related issues that can be related to network infrastructure such
as switches and routers* Configuration of TCP/IP settings on
network and troubleshooting TCP/IP issues* Certifications such as
A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required*
Candidate must live within close proximity of Metro Area (for which
you are applying).
Keywords: Miles Technologies, San Antonio , IT Support - Dispatched From Your Home, Other , San Antonio, Texas
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