Concessions Manager - AT&T Center
Location: San Antonio
Posted on: June 12, 2021
position, responsible for developing and executing dining solutions
to meet customer needs and tastes. Oversees and manages dining
operations where customers order prepared food from a
Leadership: Lead, mentor, engage and develop teams to
maximize their contributions, including recruiting, assessing,
training, coaching and managing performance. Ensure food service
appropriately connects to the Executional Framework. Coach
employees by creating a shared understanding about what needs to be
achieved and how to execute. Reward and recognize employees.
Ensure safety and sanitation standards in operation.
Client Relationship: Develop and maintain effective
client and customer rapport for mutually beneficial business
relationships. Demonstrate excellent customer service using
Aramark's standard model. Identify client needs and
communicate operational progress.
Financial Performance: Build revenue and manage
budget which includes cost controls with regard to food, beverage
and labor as well as ensuring the completion and maintenance of
P&L statements. Adopt all Aramark processes and systems
to eliminate custom/manual reports. Utilize food production
software to assure compliance with contracts. Accurately
compute all menu costs for sales opportunities as well as on-going
menu revisions. Understand performance metrics, data, and
order and inventory trends; educate teams on key levers to improve
Productivity: Implement and maintain Aramark agenda
for both food and labor initiatives. Create value through efficient
operations, appropriate cost controls, and profit management.
Consistent application of Aramark’s operating standards and
processes with particular focus on efficiencies in food standards.
Understand end-to-end supply chain and procurement processes and
systems to ensure only authorized suppliers are
Compliance: Maintain a safe and healthy environment
for clients, customers and employees. Comply with all
applicable policies, rules and regulations, including but not
limited to those relating to safety, health, and wage and
hour. Ensure compliance with government regulations and
education on industry trends.
at least 1 year of experience and prior experience in a
degree or equivalent experience
Keywords: Aramark, San Antonio , Concessions Manager - AT&T Center, Other , San Antonio, Texas
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