Company: UTRS, Inc.
Location: San Antonio
Posted on: June 13, 2021
Universal Technical Resource Services, Inc. (UTRS) is currently
seeking a Sustainment Coordinator to join our team! At UTRS, we
enjoy the benefits of working in a collaborative environment of
close-knit team members. As a company, we provide a wide range of
leading-edge engineering, management, and digital services to the
public and private sectors. We are looking for someone that will
support our mission to consistently deliver creative, high-quality,
technology-based services to our customers on time and within
This position will support customer service relations for
specialized calls for Cyber Security Service Provider (CSSP)
operations for cyber defense operations and services within the
Department of Defense Information Network (DODIN) environment.
What will you be doing?
This position will be a key member of the SBNAB Mission Support
Team. Duties include:
- Serve as the primary point of contact and engagement for CSSPs
- Provide quality customer support and service
- Understand the CSSP service offerings and tools
- Providing accurate guidance, support, and management through
the service alignment process
- Generate customer accounts and draft formal agreements and
What skills will the ideal candidate have to be successful?
This position will require the following skillsets and
- 1 years of customer service experience
- High School Diploma required, Bachelor's preferred
- DoD Secret security clearance required; Top Secret/SCI security
- Attention to detail and strong communication skills
- Ideal Candidate will have Tableau and User-level knowledge of
Atlassian Suite, to include JIRA and Confluence
- Must be knowledgeable and skilled in Microsoft Office
- Skilled using project management principles and concepts
- Must be able to speak, read, and write fluent English
- Must be a US Citizen.
UTRS is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to age, race, color, religion, sex, national origin,
disability, or protected veteran status. UTRS is a drug-free
workplace with pre-employment drug testing and background
Voluntary Self-Identification of Disability Form (CC-305)
Keywords: UTRS, Inc., San Antonio , Sustainment Coordinator, Other , San Antonio, Texas
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