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Sustainment Coordinator

Company: UTRS, Inc.
Location: San Antonio
Posted on: June 13, 2021

Job Description:

Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Sustainment Coordinator to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget.

This position will support customer service relations for specialized calls for Cyber Security Service Provider (CSSP) operations for cyber defense operations and services within the Department of Defense Information Network (DODIN) environment.

What will you be doing?

This position will be a key member of the SBNAB Mission Support Team. Duties include:

  • Serve as the primary point of contact and engagement for CSSPs customers
  • Provide quality customer support and service
  • Understand the CSSP service offerings and tools
  • Providing accurate guidance, support, and management through the service alignment process
  • Generate customer accounts and draft formal agreements and invoices

What skills will the ideal candidate have to be successful?

This position will require the following skillsets and experience:

  • 1 years of customer service experience
  • High School Diploma required, Bachelor's preferred
  • DoD Secret security clearance required; Top Secret/SCI security clearance preferred.
  • Attention to detail and strong communication skills
  • Ideal Candidate will have Tableau and User-level knowledge of Atlassian Suite, to include JIRA and Confluence
  • Must be knowledgeable and skilled in Microsoft Office
  • Skilled using project management principles and concepts
  • Must be able to speak, read, and write fluent English
  • Must be a US Citizen.

UTRS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. UTRS is a drug-free workplace with pre-employment drug testing and background verifications.

https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Voluntary Self-Identification of Disability Form (CC-305)

https://uncw.edu/hr/voluntary-self-identification-veterans-form.pdf

Keywords: UTRS, Inc., San Antonio , Sustainment Coordinator, Other , San Antonio, Texas

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