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Area Manager

Company: Planet Fitness
Location: San Antonio
Posted on: June 12, 2021

Job Description:

Job Summary

The Area Manager will oversee 3-5 clubs within a specific region. This position may include the direct supervision of a "home" club and will work with the General Manager and staff at the additional clubs to ensure optimum club operations, staffing and member experience.

Essential Duties and Responsibilities

* Hire, train, coach and counsel managers at all assigned locations. * Oversee managers of all assigned locations providing guidance, training and development on club best practices and ensuring compliance with policies and procedures. * Train managers on proper hiring and termination process. * Review weekly payroll budgets to ensure clubs are adequately staffed and that set weekly schedules are in place * Train managers on club operations. * Maintain day to day contact with managers, relating to both facility and member issues. * Handle all elevated member problems and questions and ensure the incident reporting process has been completed as necessary. * Facilitate monthly management meetings. * Performs monthly inspections (BERs) on facilities to address the issues of club appearance, cleanliness and club operations. * Oversee club and equipment maintenance and repair, monitor use of the tracking system making sure all issues are properly turned in. * Ensure maintenance staff is on task and repairs to club and equipment are done in a prompt and timely manner. * Handle pre-sale of any new clubs (hires and trains Manager and staff, sets up operations, assists in the first 2 weeks post open). * Responsible for following up with General Managers to ensure balance sheet accuracy. * Responsible for reviewing monthly supply and replenishment ordering with General Managers * Responsible for verifying Monthly Bonuses. * Handle any point of sale issues with clubs. * Work with Human Resources to coordinate mandatory training and annual certification renewals including CPR, Tanning, etc. * Coach and develop managers and staff at assigned locations. * Follow up with Managers about Mystery Shop scores. * Approve timesheets for direct reports and monitor labor for staffing and budget issues at assigned locations on a weekly basis. * End of Month Audit Tasks/Responsibilities. * Other duties as assigned based on business needs.

Qualifications/Requirements

* Bachelor's degree preferred * Two to three years' experience managing a team and various locations * Strong, effective verbal and written communication skills * The ability to develop high-performing teams and create positive team morale in the clubs * Highly organized with a strong attention to detail and organizational and strategic planning skills. * Ability to handle confidential and sensitive information * Ability to problem solve and come up with solutions. * Ability to work independently as well as part of a team * Strong time management skills and the ability to manage multiple projects and requests at once, prioritizing accordingly * Must have a valid driver's license and acceptable driving record * Must be proficient in Microsoft Office Suite * Must be knowledgeable with hiring, termination and employment laws

Other

Supervisory Responsibility: General Managers at various clubs

Travel: 80% of the time in the home region and into other markets as needed

Physical Demands: This position is subject to continual standing and walking as well as continual talking in person or on the phone. This position must be able to lift up to 50 lbs and will occasionally encounter toxic chemicals.

Work Environment: This position is subject to hazards and includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, exposure to high heat or exposure to chemicals. This job also operates in a professional office environment and uses standard office equipment, such as computers, phones, copiers, filing cabinets, fax machines.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Keywords: Planet Fitness, San Antonio , Area Manager, Other , San Antonio, Texas

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