Supervisor - Henrietta's Market
Company: Benchmark La Cantera Resort & Spa
Location: San Antonio
Posted on: June 13, 2021
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Job Description:
Benchmarks company culture is central to our management
philosophy. The companys stated purpose is to provide an
entrepreneurial environment where determined people dare to create,
share, and build futures. To be the benchmark by which all others are judged takes
passion, courage, and dedication. We invite you to explore our
extraordinary offering of unique opportunities, all with a common
goal of providing an unforgettable journey. Job Description Summary: Job Description: Leads and supervises the Henrietta's team Maintains a commitment to customer service and guest
satisfaction Prepares forecasts and reports and assists in the development of
the food & beverage budget Conducts daily lineups before each shift Communicates all necessary information to the front and back of
house staff for each shift Ensures physical atmosphere and cleanliness of the restaurant,
including inspecting tabletops and side stations Takes initiative to develop and execute new promotions, events,
etc. Responsible for daily report input and log book entries Enforces high standards of hygiene and sanitation within the
outlets Tracks payroll and revenue daily Ensures the security of monies, credit and financial
transactions Supervises the performance, attendance, attitudes, appearance
and conduct of team Monitors time punches in Workday, ensuring accurate payroll for
all associates Implements strategies to continually improve revenues Assists with the development, training and inspiration of
outlets staff for promotion Provides prompt follow-up to all guest concerns Assists with the design and implementation of training
programs Works with the People Services (HR) team to recruit and hire
staff Completes all proper new hire and termination paperwork Orders all necessary office supplies and ensures proper stocking
levels Maintains a safe and pleasant work environment Recommends discipline and/or termination when appropriate of
team members Attends appropriate resort, division and department meetings Maintains a strong knowledge of hospitality trends, especially
food & beverage Provides general resort information for guests Utilizes labor management tools to schedule and control labor
costs Offers warm and sincere welcome/farewell for all guests of La
Cantera Hill Country Resort Maintains an up to date working knowledge of all resort
amenities as well as any special events Interacts with resort staff in a professional manner, assisting
other departments with necessary information Up sells other resort services and amenities to guests Maintains constant awareness of safety issues, (i.e. broken
glass, frayed electrical cords, leaks, broken locks and suspicious
persons). Reports all safety incidents to on-duty supervisor. Maintains a professional appearance. Follows all La Cantera Hill
Country Resort dress code standards Other duties as assigned High school diploma, GED, or the equivalent work experience
required Two or four year degree in field of choice preferred Previous hospitality experience preferred At least one year of supervisory food and beverage experience
required At least one year of customer service experience required Must be a United States citizen or possess a valid work
permit Must have valid drivers license and meet company driving
standards Must be at least 21 years of age Must have excellent leadership skills Must be a positive example for staff Must be able to work well under pressure Must be able to accurately follow instructions, both verbally
and written Must be highly detailed orientated Must have excellent computer skills Must have strong working knowledge of Microsoft Office
programs Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings,
weekends and holidays Must have the ability to deal effectively and interact well with
the guests and associates Must have the ability to resolve problems/conflicts in a
diplomatic and tactful manner Must have a passion for creating an exceptional experience for
all guests Must be able to stand and walk throughout the shift Must be able to occasionally lift and carry up to 25 lbs at
shoulder height and push/pull up to 75 lbs Must be able to perform simple grasping, fine manipulation, and
repetitive hand & arm movements frequently; squeezing and overhead
reaching occasionally Free Meals Gym Membership Discounts Six Flags Discounts Shoes for Crews Program Benchmark Associate Room Rates (for family and friends as
well!) Golf Course Discounts F&B Discounts Free Parking Spa Discount Benchmark Perks 401K Paid Time Off (Full-Time Associates) Medical Benefits (Full-Time Associates) Sick Pay (Full-Time Associates)Essential Job Functions:
Experience and Education:
Job Requirements:
Working Conditions:
Benefits and Perks:
Keywords: Benchmark La Cantera Resort & Spa, San Antonio , Supervisor - Henrietta's Market, Other , San Antonio, Texas
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