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Client Success Manager

Company: CloudCommerce, Inc.
Location: San Antonio
Posted on: September 16, 2021

Job Description:

Ai Advertising is an ad technology company developing innovative tools and products that are propelling digital advertising into the future. Our proprietary artificial intelligence (Ai) technology, SWARM, provides marketers with refined acute audience targets, predicts optimal effective creatives, and drastically increases return on ad spend while eliminating all the guesswork, legwork and many costs to advertisers. They need a client sucess manager that can join the team and focus on building and managing relationships with Ai Advertising's existing advertiser clients and work closely with the Sales team to help upsell and grow revenue through our artificial intelligence ad solutions. Their job duties also include:

Work closely with Sales team in managing client expectations and all campaigns sold

Strategic oversight and management of clients projects including: digital, data, creative design, and advertising campaigns

Work in collaboration with the design, digital marketing, and web development departments to ensure all phases of a project are completed on time

Assist/support the VP of Media with client projects and resource management within the Digital Marketing Team

Prepare meeting agendas, reports, schedules, proposals, and other client communications/correspondence

Provide recommendations Sales team and clients for ongoing campaign/project improvement

Manage and prioritize multiple projects and deadlines at the same time

2+ years' experience working in an account management or client services role within an artificial intelligence, ad tech, digital media, digital data, marTech or SaaS company.

Solid understanding of ad tech and working with ad agencies as well as brands (fortune 2,000 advertisers) direct to help consult them on the best practices of Ai ad offerings/solutions to help drive optimal ROI for advertisers

Bachelor's Degree is highly preferred

Keywords: CloudCommerce, Inc., San Antonio , Client Success Manager, Other , San Antonio, Texas

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