Victim Advocate, AFDAVA
Company: Magellan Health
Location: San Antonio
Posted on: October 12, 2021
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Job Description:
• Responds to calls IAW established protocols, maintains a
record of calls, and provides the Family Advocacy Officer or
designee a situational report the following duty day. Other Job
Requirements Responsibilities General Job
Information Title Grade Work Experience - Required Work Experience - Preferred Education - Required Education - Preferred License and
Certifications - Required License and
Certifications - Preferred Magellan Health, Inc. is proud to be an Equal Opportunity
Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
• Partners with the Family Advocacy case manager, or mental health
on-call provider if the treatment/case manager is unavailable, to
establish current and effective safety plans. The victim’s safety
is the DAVA’s top responsibility and priority. The DAVA shall
review the Victim’s Safety Plan during each victim contact.
Establish a Victim’s Safety Plan on a case-by-case basis.
• Develops safety plans based on initial and ongoing risk
assessments. If imminent risk of serious harm or death is
established, notify the FAO, law enforcement, and Command.
• Includes children, if involved, in the process and
evaluates physical safety and emotional well-being; refer involved
children to the treatment/case manager for follow-on care.
• Immediately reports any changes in the victim’s circumstances
that changes or impacts the safety plan to the FAP treatment/case
manager or mental health on-call provider if the treatment/case
manager is unavailable.
• Determines victim's imminent risk of serious harm or
death, risk factors will be assessed per the detailed job
description.
• Provides safety assessments and safety planning for comprehensive
services to include emotional support, arrangement of
transportation; accompany victims to medical, legal and/or law
enforcement appointments, assist in securing protective orders,
emergency food and/or shelter and information benefits.
• Works directly with victims to ensure that expressed needs are
advocated and presented to personnel at intervening agencies.
• Assesses imminent risks for health and/ or safety of the victim
and make referrals as appropriate.
• Assists victims with navigating the system to obtain the services
desired and refer victims to the appropriate services for continued
care.
• Ensures victims of domestic abuse receive sensitive, confidential
with the exception of state, federal, and military reporting
requirements and immediate comprehensive care and treatment needed
to restore health and well-being.
• Assists victims in developing safety plans, conduct a risk
assessment, and provide emotional support, prevention awareness and
education to victims.
• Provides information on victim services and resources available
on and/or off the installation.
• Explains reporting options during the initial contact whenever
possible to ensure that the victim makes informed decisions about
whom to disclose information regarding the abuse.
• Ensures that first responders, (Emergency Medical Services and or
law enforcement etc.) when appropriate, are contacted immediately
during emergencies and in situations where there is imminent harm
to the victim or others.
• Partners with the FAP treatment/case manager to support the
victim and promote safety for the victim and children in the home.
Briefs the treatment/case manager prior to the Clinical Case
Staffing (CCS) so that the CCS team has the most current
information on the victim and children for staffing.
• Supports the Family Advocacy Outreach Manager (FAOM) in
developing System Advocacy, Education and Public Awareness, and
promoting a coordinated community response to domestic abuse.
• Operates within established guidelines.
Two years of experience assisting and providing advocacy services
to victims of domestic abuse or sexual assault.
Upon hire, or within six-months of hiring, must obtain the Basic
Advocate credential with designation of Comprehensive Intervention
Specialist as approved and offered by the National Advocate
Credentialing Program, which is overseen by the National
Organization for Victims Assistance.
Before starting work, all FAP and DAVA personnel working with
Military Treatment Facilities shall provide proof of immunization
from the following diseases according to CDC guidelines: Hepatitis
B, measles, mumps, rubella, varicella, and influenza, and proof of
a negative TB skin test (completed within the past 12 months (if
positive, proof of negative chest X-ray within the past 12
months).
At a minimum, all FAP and DAVA personnel working within a Military
Treatment Facility must maintain current certification in either
the American Heart Association Basic Life Support Course (BLS)
(Course C) or the American Red Cross Cardiopulmonary Resuscitation
(CPR)/BLS (Heart Saver) Course.
Shall be able to obtain and maintain a National Agency Check with
Inquiries (NACI) Tier 1 Clearance. ?
Proficient in the use of Microsoft Office© Suite and have the
ability to input, retrieve, and format documentation via various
database/software.
DAVAs shall have knowledge of military programs, organizations,
chain of command, unit missions, life styles, and situations that
contribute to family stress, problems and crisis situations.
Possess the ability to work effectively with individuals and
families from diverse racial, ethnic, and socioeconomic
backgrounds.
Ability to work cooperatively with military and civilian medical,
social service, law enforcement, and legal personnel on behalf of
victims.
Must possess and maintain a valid, unrestricted motor vehicle
license.
Must possess transportation to transport victim in crisis
(non-emergent) situations as a last resort.
Must be able to provide on-call 24 hours/7 days per week victim
advocacy services.
Must be able to operate general office equipment including but not
limited to: computer, phones and related media and information
devices on most or all workdays.
Ability to communicate and interact with others, both in person
and/or by telephone to conduct business.
Ability to work under time pressure. and rapidly for long
periods to meet deadlines., Understanding of the military and AF
FAP.
Possess working knowledge of military protocol when addressing
Officers, Non-Commissioned Officers and Government personnel.
Must speak, read, understand, and write English fluently.
Be computer literate and possess proficiency in computer skills to
use Microsoft Office Suite to prepare briefing slides, information
papers, and enter data in required management reports and utilize
information systems to prepare required reports and
information.
Ability to effectively interface and communicate with civilian and
military personnel at all levels.
Every employee must understand, comply with and attest to the
security responsibilities and security controls unique to their
position; and comply with all applicable legal, regulatory, and
contractual requirements and internal policies and procedures.
Keywords: Magellan Health, San Antonio , Victim Advocate, AFDAVA, Other , San Antonio, Texas
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