Supervisor Patient Access - Admitting
Company: CHRISTUS Health
Location: San Antonio
Posted on: November 22, 2021
Summary: Responsible to oversee daily operations of assigned areas.
Assist the Patient Access Director in maintaining department
reports. Assists in all areas as needed. Also, coordinate the
functions of the following admission areas: Inpatient, Outpatient,
Emergency Room, Day Surgery, Auditors and Customer Service.
Responsible for insuring staff is trained and performance
objectives are met. Creates and maintains Associate work schedules
and manages time off for team. Maintains consistency with
Administrative and Departmental policies with appropriate behavior,
dress, attitude, attendance, confidentiality, professionalism, and
Responsible for monitoring the registration area operation to
include policies and procedures for Inpatient, outpatient, ER, and
Day Surgery registrations.
Assures criteria for Medicare/Medicaid, Champus, and other Third
Party Payors are met by physician orders on all outpatient,
observation, and Inpatient admission.
Insure documentation is complete and accurate for patient medical
records, including data entered in hospital computer system or
other mediums for patient information.
Insure point-of-service (POS) collections for assigned areas meet
Strive to create an atmosphere that fosters excellent patient
Strive to create an atmosphere that fosters excellent Associate
Strive to create an atmosphere that fosters excellent physician
Ensures compliance with applicable laws and regulations. Promotes
confidentiality among associates and within the processing of
Review Associate performance for recognition, evaluation, coaching,
training, and correction as needed. Insure errors are corrected
timely and feedback/training is provided to Associates for
Insure Associates receive timely communication of information,
expectations, and upcoming changes and seek their input.
Insure staffing is appropriate to meet patient needs and seek to
exceed patient expectations. Work within productivity guidelines to
accomplish this goal.
Insure insurance verification is performed and precertification's
are received timely to prevent insurance denials. Insure these
activities are documented in patient accounts.
Insure patient safety goals are met, including correct information
listed for each account worked in the hospital computer
Conduct periodic audits of department performance, as assigned.
Report audit findings to the defined recipient.
Conduct petty cash audits monthly and insure adequate petty cash is
on-hand for daily operations.
Consistently seek continuous improvement that will enhance
department operations, patient satisfaction, and Associate
Work with other supervisory Associates to help create a cohesive
leadership team within the department that can see or anticipate
needs and manage functions to alleviate disruption of workflow.
Insure Associates have equipment and supplies to perform assigned
Various other duties necessary to achieve department and facility
objectives. Requirements: Computer knowledge related to hospital
mainframe systems, as well as business applications software (i.e.
Microsoft Office), with proficiency in compiling, analyzing, and
Ability to communicate effectively, both verbally and in
Three to five years work experience in Admitting or in a
supervisory capacity of a hospital setting.
Associate degree or equivalent training and/or business experience
High school diploma or equivalent. Work Type: Full Time
Keywords: CHRISTUS Health, San Antonio , Supervisor Patient Access - Admitting, Other , San Antonio, Texas
Didn't find what you're looking for? Search again!