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Admissions Representative

Company: MMC Group, LP
Location: San Antonio
Posted on: November 22, 2021

Job Description:

Career Counselor - San Antonio, TXMonday - Friday 8am-5pm $18.00/ HrAbout our client: MMC is proud to partner with this award-winning employment and training organization, that prepares and places people into productive jobs namely in the state of Texas, as well as in Florida. This position is currently accepting resumes, and the individual will be working alongside a very tenured and professional staff in the San Antonio, TX area.Job Summary: The Career Counselor (CC) is a pivotal role on the team. The CC provides career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desired field. The CC expands job seeker employment opportunities and directly impacts mission success.Essential Functions:

  • Provides a comprehensive assessment to include career aptitude assessments to help identify needs, and evaluate the customers' interests, skills, and abilities.
  • Recommend helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate in.
  • Provides customers with interview and resume assistance, soft skill development, and recommends additional training opportunities.
  • Provides information on the local job market, employment services and resources, educational opportunities, and other available services.
  • Develop constructive and cooperative working relationships with internal team members, the public and external partners.
  • Self-monitors caseload and maintains data accuracy, the integrity of the case file and confidentiality of customer information.
  • Actively seeks ways to improve workforce services to meet labor market needs.
  • Ensures customers are regularly tracked to contribute to performance goals.
  • Performs other duties as assigned and fulfills responsibilities as required.Knowledge/Skills/Abilities:
    • Knowledge of workforce development, economic development, and project management.
    • Knowledge of effective conflict resolution practices, or individual case management and career counseling.
    • Knowledge of word processing, spreadsheet, technology, and computer skills.
    • Exceptional customer service and interpersonal skills.
    • Able to work with diverse customers with unique needs and communication styles.
    • Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
    • Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
    • Excellent verbal and written communication skills.
    • Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
    • Ability to develop strategies and solutionsEducation and Experience:
      • High School Diploma or GED required.
      • Associates or undergraduate degree preferred
      • (1) year of relevant experience preferred.
      • Valid driver's license and proof of insurance with good driving record.
      • Ability to relocate within the service delivery area.
      • Bilingual in English and Spanish strongly preferred.Physical Demands and Working Conditions: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Type: Full-timePay: $17.00 - $18.00 per hourBenefits:
        • Dental insurance
        • Health insurance
        • Vision insuranceSchedule:
          • 8 hour shiftAbility to commute/relocate:
            • San Antonio, TX: Reliably commute or planning to relocate before starting work (Preferred)Education:
              • High school or equivalent (Preferred)Experience:
                • Microsoft Office: 3 years (Preferred)
                • Customer service: 3 years (Preferred)Work Location: One location

Keywords: MMC Group, LP, San Antonio , Admissions Representative, Other , San Antonio, Texas

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