Talent Acquisition Specialist (Contact Center)

Company: Vericast
Location: San Antonio
Posted on: May 16, 2022

Job Description:

Company Description

Vericast is a premier marketing solutions company that accelerates profitable revenue growth for the 70,000 businesses it serves directly by influencing consumer purchasing and transaction behavior at scale while engaging with over 120 million households daily. We are recognized as leading providers of incentives, advertising, marketing services, transaction solutions, customer data and cross-channel campaign management, and intelligent media delivery that create millions of customer touch points annually for their clients. For more information, visithttp://www.vericast.comor follow Vericast onLinkedIn.

Job Description

The Talent Acquisition Specialist will drive sourcing strategy, identify and recommend process improvements within our Contact Centers, along with a partnership with team members in the execution of Talent Acquisition workstreams. Work closely with Talent Acquisition leadership to ensure established communication cadence, reporting and process are defined and implemented.

On a day to day basis you will be responsible for....
Successfully managing, prioritizingand closing searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize.
Thrive in an innovative, fast-paced environment, work to improve processes, meet metrics, and advise others.
Youwill draw on extensive knowledge of Talent Acquisition and have sharp business acumen, forging dynamic relationships with business leaders, hiring managers and HR business partners.
Candidate generation, client/account management, are highly organized, effective communicators possess the ability to prioritize, push back, and demonstrate a strong sense of urgency, all while being highly customer focused and collaborative.
Partner with hiring teams to build and execute effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.
Partner effectively with recruiting team peers and cross-functional partners (Compensation, HR, Systems and Programs teams, Staffing agency, etc.)
Understand how to recruit passive candidates at all levels and develop recruitment strategies.
Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences by maintaining low interview-to-offer ratios.
Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and improve standard processes for recruiting that fit within Vericast's mission to deliver the highest quality results to the customer.
Articulate in writing a plan with deliverables, timelines and a formal tracking process.
Interview candidates within the framework of the position specification.
Possess strong ability to screen, interview and prepare a candidate slate within an appropriate and consistent timeline.
Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.

Qualifications

EDUCATION

2-3 years of recruiting experience

Bachelor's degree or equivalent post-secondary degree

Experience
Strong client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships, must pursue conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer.
Niche or Contact Center Recruiting Experience.
Strong communication skills, organizational and negotiation skills, with a keen focus on delivering business results.
Ability to execute recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.
Strong consulting skills and demonstrated ability to work in a team environment, as a team leader and member.
Possess strong analytic skills with ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team.

Knowledge/Skills/Abilities
General knowledge of TA/recruitment industry
Excel-ability to extract and manipulate datain prep for consumer able view
Strong PC skills including knowledge of current administrative software for word processing spreadsheets, presentations, and other tasks to perform job efficiently.

COMMUNICATION AND CONTACTS
Must have excellent oral and written communication and presentation skills.
Must have possess the ability to present information effectively in one-on-one and group situations both to customers and other employees of the organization.

DECISION MAKING
Ability to make key decisions independent as well in collaboration with team and leadership.

Additional Information

WHAT'S IN IT FOR YOU?

Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K matching and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients and our community. Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. In addition, Vericast will provide reasonable accommodations for qualified individuals with disabilities by contacting us at:recruiting@valassis.com. EEO is the law. To review your rights under Equal Employment Opportunity please visit:www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Keywords: Vericast, San Antonio , Talent Acquisition Specialist (Contact Center), Other , San Antonio, Texas