Talent Acquisition Specialist (Contact Center)
Location: San Antonio
Posted on: May 16, 2022
Vericast is a premier marketing solutions company that accelerates
profitable revenue growth for the 70,000 businesses it serves
directly by influencing consumer purchasing and transaction
behavior at scale while engaging with over 120 million households
daily. We are recognized as leading providers of incentives,
advertising, marketing services, transaction solutions, customer
data and cross-channel campaign management, and intelligent media
delivery that create millions of customer touch points annually for
their clients. For more information, visithttp://www.vericast.comor
follow Vericast onLinkedIn.
The Talent Acquisition Specialist will drive sourcing strategy,
identify and recommend process improvements within our Contact
Centers, along with a partnership with team members in the
execution of Talent Acquisition workstreams. Work closely with
Talent Acquisition leadership to ensure established communication
cadence, reporting and process are defined and implemented.
On a day to day basis you will be responsible for....
Successfully managing, prioritizingand closing searches against a
timeline and have experience setting benchmarks, metrics, and
understand how to prioritize.
Thrive in an innovative, fast-paced environment, work to improve
processes, meet metrics, and advise others.
Youwill draw on extensive knowledge of Talent Acquisition and have
sharp business acumen, forging dynamic relationships with business
leaders, hiring managers and HR business partners.
Candidate generation, client/account management, are highly
organized, effective communicators possess the ability to
prioritize, push back, and demonstrate a strong sense of urgency,
all while being highly customer focused and collaborative.
Partner with hiring teams to build and execute effective sourcing,
assessment, and closing approaches with an ability to manage
customer/partner expectations through a deep understanding of
return on investment.
Partner effectively with recruiting team peers and cross-functional
partners (Compensation, HR, Systems and Programs teams, Staffing
Understand how to recruit passive candidates at all levels and
develop recruitment strategies.
Build and maintain network of potential candidates through
pro-active market research and on-going relationship management;
conducts in-depth interviews of potential candidates, demonstrating
ability to anticipate hiring manager preferences by maintaining low
Recommend ideas and strategies related to recruitment that will
contribute to the long-range growth of the company, implementing
any new processes and improve standard processes for recruiting
that fit within Vericast's mission to deliver the highest quality
results to the customer.
Articulate in writing a plan with deliverables, timelines and a
formal tracking process.
Interview candidates within the framework of the position
Possess strong ability to screen, interview and prepare a candidate
slate within an appropriate and consistent timeline.
Participate in special projects/recruiting initiatives, including
assessment of best practices in interviewing techniques, leveraging
of internal sources of talent and identification of top performers
for senior-level openings.
2-3 years of recruiting experience
Bachelor's degree or equivalent post-secondary degree
Strong client focus and commitment to continuous improvement;
ability to proactively network and establish effective working
relationships, must pursue conscious cost-containment efforts in
recruiting, continually seek new sourcing options, and develop
creative approaches to delivering candidates to the customer.
Niche or Contact Center Recruiting Experience.
Strong communication skills, organizational and negotiation skills,
with a keen focus on delivering business results.
Ability to execute recruiting strategy, including employer
promotion in the marketplace, candidate management, diversity
sourcing, and interview process management.
Strong consulting skills and demonstrated ability to work in a team
environment, as a team leader and member.
Possess strong analytic skills with ability to create, measure, and
scale the right workflow between candidates, hiring managers, and
the recruiting team.
General knowledge of TA/recruitment industry
Excel-ability to extract and manipulate datain prep for consumer
Strong PC skills including knowledge of current administrative
software for word processing spreadsheets, presentations, and other
tasks to perform job efficiently.
COMMUNICATION AND CONTACTS
Must have excellent oral and written communication and presentation
Must have possess the ability to present information effectively in
one-on-one and group situations both to customers and other
employees of the organization.
Ability to make key decisions independent as well in collaboration
with team and leadership.
WHAT'S IN IT FOR YOU?
Vericast offers a generous total rewards benefits package that
includes medical, dental and vision coverage, 401K matching and
generous PTO allowance. A wide variety of additional benefits like
life insurance, employee assistance and pet insurance are also
available, not to mention smart and friendly coworkers!
At Vericast, we don't just accept differences - we celebrate them,
we support them, and we thrive on them for the benefit of our
employees, our clients and our community. Vericast considers
applicants for all positions without regard to race, color, creed,
religion, national origin or ancestry, sex, sexual orientation,
gender identity, age, disability, genetic information, veteran
status, or any other classifications protected by law. In addition,
Vericast will provide reasonable accommodations for qualified
individuals with disabilities by contacting us
at:email@example.com. EEO is the law. To review your rights
under Equal Employment Opportunity please
Keywords: Vericast, San Antonio , Talent Acquisition Specialist (Contact Center), Other , San Antonio, Texas
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