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Executive, Fraud Investigations

Company: USAA
Location: Converse
Posted on: August 7, 2022

Job Description:

Purpose of JobResponsible for the design, execution, implementation and day to day leadership of USAA's Fraud Investigation organization and strategy. Oversees a team responsible for developing, implementing, and administering fraud investigative processes and procedures to protect USAA, its employees, and members in matters related to external and internal fraud. Ensures compliance with relevant regulatory requirements and introduces procedural changes to maintain control standards while ensuring that all investigations are completed in a timely risk mitigating manner. Contributes to the development, implementation, and execution of a multi-year strategic vision for the Fraud organization.Job Requirements

  • Identifies and manages existing and emerging risks that stem from business activities and the job role
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled
  • Follows written risk and compliance policies, standards, and procedures for business activities
  • Accountable for the teams that conduct internal and external fraud investigations for the enterprise and reports fraud risks to executive leadership in a manner that meets compliance and regulatory
  • Responsible for developing, implementing and execution of action plans for detecting fraudulent activities in the organization to ensure cases of unlawful financial maneuvers are properly handled
  • Identifies opportunities or weakness of current control process and executes projects and/or business process improvements to strengthen operations within the Fraud Investigations organization required by law or regulation
  • Partners, collaborates, and influences effectively across the enterprise to ensure escalated fraud issues are addressed, resolves, and makes strategic decisions to the functional area of fraud investigations
  • Performs workload management and prioritization duties in support of the Fraud area of responsibility and ensures reporting and key metrics adequately track and provide visibility into volumes, trends, staffing and service level adherence
  • Establishes and maintains partnerships with state, local and Federal law enforcement, state insurance fraud bureaus, and industry organizations regarding investigative analytics, regulatory requirements, fraud, and other investigative matters
  • Builds and oversees a team of internal and external third-party service providers for fraud investigations through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activitiesMinimum Education:
    • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degreeMinimum Experience:
      • 10 or more years of progressive experience with financial crimes in a corporate environment or a major law enforcement, intelligence, public service, or private sector security organization
      • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams
      • Experience collaborating with key internal and external resources and stakeholders, influencing business decisions, and overseeing work to achieve strategic goals
      • Executive-level business acumen in the areas of Fraud Investigations and/or Operations, industry practices and emerging trends preferably in the financial services industry
      • Capable of working in high visibility, high pressure environments and producing high quality work under regulatory or management deadlines
      • Expert knowledge in the Bank Secrecy Act, USA Patriot Act, and other applicable laws and regulationsCompensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $155,400 - $279,800Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.Long Term Incentive Plan: Cash payment for Executives only representing a cash payment which is both time and performance basedBenefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. - These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. - Additionally, our career path planning and continuing education assists employees with their professional goals.Please click on the link below for more details.Relocation assistance is available for this position.

Keywords: USAA, San Antonio , Executive, Fraud Investigations, Other , Converse, Texas

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