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Client Executive II - Remote

Company: UnitedHealth Group
Location: San Antonio
Posted on: November 26, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Ensure delivery of OptumHealth solutions and effective product and service expansion to increase revenue potential for assigned region across UnitedHealthcare large employer clients (commercial employer groups with 3,000+ lives)
  • Identify, support and coordinate upsell opportunities with existing UnitedHealthcare large employer clients spanning OptumHealth capabilities for assigned region throughout the entire sales life cycle, acting as liaison with internal and external parties as required/requested, negotiating and influencing achievement of goals
  • Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany and internal stakeholders across a highly matrixed environment
  • Monitor client satisfaction and manage key deliverables to enhance client engagement and loyalty for assigned region
  • Establish and maintain solid and appropriate level working relationships with clients, consultants, channel partners and constituents
  • Monitor and enhance performance of OptumHealth solutions for clients to ensure return on investment, mutual growth/success and to monitor client financial performance including renewal planning, negotiation and profitability levels
  • Build knowledge of OptumHealth capabilities and maintain high level of healthcare industry knowledge, including the client's industry dynamics, to advise on client's needs
  • Ability to work independently as a solid team player with minimal supervision in a high paced, high intensity environment
  • Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication)

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • Degree or equivalent work experience
    • 5+ years of sales or account management experience
    • 5+ years of proven experience and expertise in the health insurance, health care, or related industry.
    • Experience to effectively message, position and present information for client impact and influence
    • Experience in negotiation, influencing, collaboration, and listening skills
    • Successful track record of managing client relationships and upselling OptumHealth or similar health and wellness capabilities in the Employer market
    • Advanced consultative skills with the ability to successfully construct solutions that achieve client objectives
    • Ability to obtain sales insurance license and be maintained as required by state law
    • Ability to travel up to 25-30% of time
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

      Preferred Qualifications:

      • Masters or advanced degree (ex. MBA, MHA) -
      • Direct experience achieving sales quotas and retention targets
      • Established relationships with UnitedHealthcare National Markets client team, external consultants and channel partners
      • Proficiency in Microsoft Office suite and CRM (ex. Salesforce)
      • Proven ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration
      • Ability to effectively lead or directly contribute to the sales process and work cooperatively with extended client team to achieve sales goals

        To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

        Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

        Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $70,000 to $140,000. The salary range for Connecticut / Nevada residents is $70,000 to $140,000. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

        *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, San Antonio , Client Executive II - Remote, Other , San Antonio, Texas

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