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Benefits Coordinator-Intermediate (UTHP Pediatric Specialties Gateway)

Company: UT Health San Antonio
Location: San Antonio
Posted on: January 26, 2023

Job Description:

Job Summary:

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

Job Duties:

* Verifies and/or obtains all benefits insurance information for patients.
* Obtains authorizations and referrals.
* Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
* Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
* Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
* Manages patient appointments according to the physician's schedules and/or protocols.
* Performs all other duties as assigned.


High school diploma or GED is required.


Three (3) years of directly related experience is required.

Additional Information

Keywords: UT Health San Antonio, San Antonio , Benefits Coordinator-Intermediate (UTHP Pediatric Specialties Gateway), Other , San Antonio, Texas

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