Night Auditor (Full Time) - Holiday Inn San Antonio Riverwalk

Company: IHG
Location: San Antonio
Posted on: January 27, 2023

Job Description:

About us**About us**The Holiday Inn San Antonio Riverwalk is located in the center of downtown San Antonio. Our hotel is nestled along the beautiful banks of the San Antonio Riverwalk, as well as steps away from beautiful historical landmarks in the downtown area.**A little taste of your day-to-day**Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.Every day is different, but you'll mostly be:+ Processing payments including room charges, debit and credit, cash and checks in accordance with established procedures+ Checking guests in, out and managing any wake-up call requests+ Answering phones and dealing with overnight guest queries+ Running night audit property management systems or manual equivalents+ Performing other duties such as concierge services and special guest requests**What we need from you**+ Must be fluent in the local language, other languages are preferred+ Accounting and mathematics skills for accurate auditing and payment processing+ Cash handling experience for counting and securing bank and processing cash payments+ Computer literacy, including familiarity with PMS software+ Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff+ Customer service experience+ Knowledge of hotel operations, offers and the local area**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.****What you can expect from us**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you'll become part of our ever-growing global family.**Not Applicable for Colorado Applicants**IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.Requirements**About us**The Holiday Inn San Antonio Riverwalk is located in the center of downtown San Antonio. Our hotel is nestled along the beautiful banks of the San Antonio Riverwalk, as well as steps away from beautiful historical landmarks in the downtown area.**A little taste of your day-to-day**Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.Every day is different, but you'll mostly be:+ Processing payments including room charges, debit and credit, cash and checks in accordance with established procedures+ Checking guests in, out and managing any wake-up call requests+ Answering phones and dealing with overnight guest queries+ Running night audit property management systems or manual equivalents+ Performing other duties such as concierge services and special guest requests**What we need from you**+ Must be fluent in the local language, other languages are preferred+ Accounting and mathematics skills for accurate auditing and payment processing+ Cash handling experience for counting and securing bank and processing cash payments+ Computer literacy, including familiarity with PMS software+ Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff+ Customer service experience+ Knowledge of hotel operations, offers and the local area**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.****What you can expect from us**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you'll become part of our ever-growing global family.**Not Applicable for Colorado Applicants**IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Keywords: IHG, San Antonio , Night Auditor (Full Time) - Holiday Inn San Antonio Riverwalk, Other , San Antonio, Texas