Resident Services Coordinator
Company: Franklin Companies
Location: San Antonio
Posted on: March 20, 2023
Job Description:
Artisan at Creekside has an opening for a part-time Resident
Services Coordinator at $14 an hour.GENERAL DESCRIPTION:Develops
and facilitates programs to help meet the intellectual, spiritual,
physical, psychosocial and recreational needs of the residents.
Provides a variety of activities/classes including afterschool
programs, scholastic tutoring sessions, recreational activities,
health and nutrition resources, computer classes, social events and
financial literacy classes in order to promote personal and
community development.PRIMARY DUTIES AND RESPONSIBILITIES:
- Provides general informal case management (intake and referral)
to residents requesting such assistance when case manager is not
available.
- Assesses health, psychological and social needs. Develops an
individually tailored case plan for services and periodic
reassessment of the resident's situation.
- Establishes linkages with all agencies and service providers in
the community: shops around to determine/develop the best "deals"
in service pricing to assure individualized, flexible and creative
services for the involved resident(s).
- Sets up a directory of providers for use by both staff and
residents.
- Refers and links the residents to service providers in the
general community, for example, case management, personal
assistance, homemaker, meals on wheels, transportation, counseling,
visiting nurse, preventative health screening/wellness and legal
advocacy.
- Educates residents on service availability, application
procedures, client rights, etc. providing advocacy as
appropriate.
- May develop case plans in coordination with assessment services
in community.
- Monitors the ongoing provision of services from community
agencies and keeps the case management and provider agency current
with the progress of the individual.
- May set up volunteer support programs with service organization
in the community.
- Helps residents build informal support networks with other
residents, family and friends.
- May provide training to residents in the obligation of tenancy
or coordinate such training.
- Presents workshops or informative sessions to residents on
subject of resident interest.
- Schedules recurring activities along with special events and
holiday-specific events to enrich the daily lives of community
residents. Ensures a mix of small-group and large-group to fulfill
a range of human needs, from mental stimulation to creativity to
physical fitness.
- Creates printed monthly activities calendar and community
newsletter.
- Provides one or more forums (e.g. resident council) for
residents to meet regularly and share their ideas, thoughts, and
concerns regarding life enrichment programs and other community
operations.
- Maintains an adequate inventory of equipment and supplies for
activities, keeping within budgetary guidelines.
- Maintains activity participation records.
- Manages monthly expense budget
- Attends required trainings and meetings.
- Becomes familiar with emergency response procedures, including
fire evacuation.
- All employees are responsible for maintaining a safe and secure
environment for all community residents.
- Performs other duties as assigned.KNOWLEDGE, SKILLS, AND
ABILITIES
- Able to read, write, speak and understand the English language.
Bi-lingual in Spanish a plus.
- Able to work independently as well as collaboratively with
residents, agencies and the general community.
- Able to communicate effectively with all levels of management,
employees, residents, family members, and outside contacts.
- Prompt and reliable and able to perform the required duties on
a regular, predictable basis.
- Clean driving record with license to operate Class B vehicle
(or ability to obtain such license).
- Able to make independent decisions.
- Able to seek out new methods and willing to incorporate them
into existing practices when applicable.
- Must possess a passion to work with older adults, families with
children and/or disabled persons.
- Able to follow missing person policy and procedure and
understand the Safe Return program.EDUCATION REQUIREMENTS
- Bachelor's degree in social work, psychology or related field
preferred, or high school diploma with at least 3 years of related
experience working with the families with children, disabled,
and/or older adult population.
- Working knowledge of supportive services and other resources
for older adults and/or persons with disabilities is preferred.WORK
EXPERIENCE REQUIREMENTS
- Minimum of two years' experience in social work, resident
services, multifamily housing or another related field.
- Experience in volunteer recruitment and training
preferred.PHYSICAL REQUIREMENTSThe following physical demands are
representative of those that must be met to successfully perform
the essential functions of this position:
- Stand, walk, sit, push, climb and/or balance, bend, stoop,
kneel, use hands and fingers, reach with arms, talk and/or hear
throughout the work day.
- Close vision, distance vision and peripheral vision is
required
- Subject to infectious diseases, chemical substances, odors,
etc. throughout the work day.Artisan at Creekside is located at
1901 S San Marcos, San Antonio, TX 78207 is managed by Franklin
Apartment Management. Franklin Apartment Management specializes in
multi-family communities. -
Please apply directly to this job on our website using the link
below or search for other opportunities available on our
website.Job link:
Careers website:
Keywords: Franklin Companies, San Antonio , Resident Services Coordinator, Other , San Antonio, Texas
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