Closing Specialist Wild Oak
Company: Hyatt Residence Club
Location: San Antonio
Posted on: May 28, 2023
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Job Description:
Are you ready to grow your dream career while making others'
vacation dreams come true? Marriott Vacations Worldwide is a world
premier organization for Vacation Ownership with resorts at
destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true.
POSITION SUMMARYAdvise Sales team on issues related to ownership
contracts (e.g., titles, financing, pre-approval).Ensure that
signed contract paper work is accurate and contains all necessary
information and documentation.Respond to Sales team requests
related to contract status, such as additional information
required, follow-up needed, or tracking.Provide assistance and
coverage when managers and/or Closing Specialists are
unavailable.Provide product knowledge to sales team and co-workers
related to ownership contracting process.Assist co-workers as
needed, especially if training is needed.Use sales techniques that
maximize revenue while maintaining existing guest loyalty to
Marriott, including up-selling.Promote awareness of brand image
internally and externally.Prepare reports and research as requested
by Sales managers.Maintain and update databases, spreadsheets, and
electronic filing systems related to Sales and Marketing activities
(e.g., tours, mailings). Perform general office duties (e.g.,
filing, sending emails, typing, faxing, copying). -Report
accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications.Follow all company
policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary
information; protect company assets.Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation.Speak with others using clear and
professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate
etiquette.Develop and maintain positive working relationships with
others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees.Ensure adherence
to quality expectations and standards.Move, lift, carry, push,
pull, and place objects weighing less than or equal to 10 pounds
without assistance.Perform other reasonable job duties as requested
by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
culture.
Keywords: Hyatt Residence Club, San Antonio , Closing Specialist Wild Oak, Other , San Antonio, Texas
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