Field Supervisor
Company: Acara Healthcare
Location: San Antonio
Posted on: April 18, 2024
Job Description:
Description
Acara Health, one of the largest providers of quality in-home
health care in the state of Texas is seeking an innovator and
leader as a Field Supervisor. Acara Health's Personal Care provides
industry-leading in-home care in the markets of Central and South
Texas.
Our mission at Acara is that we exist to serve and advocate for the
well-being of people in their home and community so that together
we make a positive impact on their lives. Our mission is born out
in our Core Values such as:
- Respect - we are respectful of our patients, consumers, and
ourselves.
- Promise - we keep the promises we make.
- Grateful - we are grateful to serve all individuals entrusted
to our care.
- Integrity - no matter who is watching we exhibit strong ethical
and moral principles.
- Honor - in all that we do, we conduct ourselves with honor. We
have various locations in Central and South Texas in the markets of
Austin, San Antonio, Del Rio, Eagle Pass, Harlingen, Laredo,
McAllen, Pearsall, Robstown, Uvalde, and Rio Grande City.
We are growing and adding positions to our team! The job duties for
the position of Field Supervisor are listed below.
A Field Supervisor will perform home visits and is responsible for
communicating the clients care plan program rules and requirements
to clients, caregivers, families and interested parties.
Acara Healthcare is looking for a Field Supervisor who will work
closely with the Care Coordinator, clients and caregivers within
assigned caseload to ensure clients are receiving approved services
on an on-going basis according to the Plan of Care.
Duties and Responsibilities:
- Knowledge of Personal Care Services (Medicaid) and state
requirements,
- Comply with client's rights and responsibilities.
- Ensures client and employee privacy and confidentiality
pursuant to HIPAA Privacy Rules.
- Complete initial evaluations and home assessments for
clients.
- Monitoring hospitalizations and/or all suspensions, holds and
service interruptions.
- Assessing and confirming service plan tasks meet clients'
needs.
- Ensuring tasks are not duplicated with any other services
received by the client.
- Ensure Coordination of Care with required forms and
communication
- Scheduling according to service plans, authorized hours and
required days per week.
- Conducts Attendant Orientations with Caregivers and complies
with client's caregiver choice if choice meets employee hiring
requirements.
- Conducts client orientations to ensure care plan is being
adhered according to the rules and regulations specified by the
State.
- Supervises caregivers ensuring client's individualized service
care plan meets requirements, and client's needs are met.
- Provides training to caregivers with Electronic Visit
Verification procedures to ensure that the caregiver understands
the processes with clocking in and out per scheduled hours.
- Field Supervisor will occasionally assist with servicing the
clients to avoid service interruptions and ensure that client's
needs are being met.
- Provide oversight to caregivers who are providing PHC services
to clients.
- Maintains daily contact with office support staff.
- Reports any concerns, issues or change in client's condition to
appropriate Agency staff.
- Routinely perform Personal Home Care Supervisory Visits.
- Orients caregivers to new assignments and clients' needs
according to the care plan.
- Explains in detail all tasks and schedules with both the client
and caregiver.
- Determines attendant's competency to perform tasks.
- Provides training and/ or demonstration of tasks to
caregivers.
- Resolves problems and/ or misunderstandings between client and
caregivers.
- Evaluates caregivers job performance.
- Completes required work documentation, processes and procedures
in a timely manner.
- Completes any and all necessary documentation for all
supervisory visits performed with the clients and caregivers.
- Communicates with respective case workers when and as
needed.
- Documents information about client services, issues and
resolutions while maintaining completed compliant forms signed by
client.
- Participates in community activities and education
opportunities.
- Assists the agency with surveys conducted by the State.
- Maintain high visibility and availability with office staff as
well as with clients and caregivers.
- Maintain confidentiality of all client, physician, and company
propriety information.
- Perform any other duties assigned. The above statements are
only meant to be a representative summary of the major duties and
responsibilities performed by the employee of this job. The
employee may be requested to perform job-related tasks other than
those stated in this description.
Working Conditions:
- Works in office areas as well as in client homes and in
assisted and independent living facilities. Interacts with clients,
family members, staff, visitors, government agencies/personnel,
etc., under all conditions/circumstances.
- Is subject to hostile and emotionally upset clients, family
members, staff, visitors, etc. under all
conditions/circumstances.
- May be exposed to infectious waste, diseases, conditions, blood
or blood borne pathogens and will require OSHA training.
- Communicates with medical staff, nursing staff, and other unit
supervisors.
- Maintains a liaison with residents, their families, support
staff, etc. to assure that the residents' needs are continually
met. Education:
- High School Diploma or equivalent required.
- Two (2) years of college or may substitute each year of college
with supervisory experience at a healthcare facility, home care
agency or community agency. Licenses:
- Valid State Driver's License with good driving record. Language
skills:
- Ability to read and write English.
- Basic computer skills preferred.
- Spanish Speaking preferred Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
This position is full time, we offer benefits, vacation time,
training and development opportunities, and love promoting from
within. As you're looking to expand and grow your career come grow
with us as we help to guide your career path within our
organization.
Company Information
Acara Healthcare
9514 Console Dr.
San Antonio, Tx. 78229
2nd Floor, Suite 200
Keywords: Acara Healthcare, San Antonio , Field Supervisor, Other , San Antonio, Texas
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