Veterans Preferred - Outdoor Adventure Guide - Part Time ($19.50)
Company: Hyatt
Location: Austin
Posted on: May 6, 2024
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Job Description:
Military Veterans are Encouraged to Apply. -Join us for this
incredible opportunity to be part of our team as a : Outdoor
Adventure Guide - Part Time ($19.50/hourly) , at Miraval Austin
Resort and Spa located in Austin, Texas. Full-time opportunities
available! Not only will you be part of a rock-star team, but you
will also get to be part of a team that won North America's Best
Resort Spa and Texas' Best Resort Spa by World Spa Awards!
We offer excellent benefits:
--- Free room nights, Discounted and Friends & Family Room
Rates*
--- Medical, Prescription, Dental and Vision Insurance with only a
30 day waiting period*
--- 401K with company match*
--- Generous Paid Time Off policy*
--- Paid Family Bonding Time and Adoption Assistance*
--- Tuition Reimbursement*
--- Free colleague meals during shift
--- Employee Stock Purchase Plan*
--- Access to resort facilities including spa services,
programming, hiking trails and gym
--- Discounts at various retailers -Apple, AT&T, Verizon,
Headspace and many more
* Exact benefit package is contingent on status
Qualifications:
Qualifications -
The Outdoor Adventure Guide must have an interest in and knowledge
about the natural world, including the Texas Hill Country, or a
curiosity to learn about our natural habitat. This person must have
strong interpersonal skills, strong customer service skills, strong
group management skills, and strong critical thinking and problem
solving skills. They also need to have the ability to be flexible
in regards to scheduling and daily duties. Personal interest in
outdoor adventure pursuits, including extensive hiking experience,
water activity experience, climbing experience and a knowledge of
rope systems.
--- Facilitation and problem solving skills
--- Detail oriented, creative, and flexible
--- Serve as leader of guest facing programs for leisure guests and
social and corporate groups with guests of varying abilities and
deliver a quality experience for all
--- Serve as leader among peers
--- Receive performance feedback and adjust appropriately
--- Communicate effectively and professionally and work as a team
player
--- Take direction from leadership and execute appropriate
action
--- Provide feedback with professionalism
--- Excellent presentation and teaching skills
--- Climbing ability and comfortable working at heights of 30-50ft
to include traversing cables
--- Technical proficiency with ropes, helmets, harnesses, hardware
and several belay techniques and willingness to be trained on high
ropes and challenge course elements
--- Ability to perform, or learn to perform, and facilitate all
activities related to outdoor adventure
--- Ability to repeatedly lift and carry outdoor adventure
equipment including stand up paddle boards, kayaks, climbing
gear
--- Maintain equipment and related maintenance records and logs
--- Hike 3-4 mile/hour pace, miles ranging from 2-14 miles
traveled
--- Interest in mindfulness, wellbeing and mind-body-soul
connection
--- Enthusiastic about delivering experiences in all weather
conditions
--- Decision making within the best interest of the department and
Miraval
--- Proficient at Microsoft Office particularly Outlook
--- Must be able to work a flexible schedule including days,
nights, weekends and holidays
--- Must be able to work outside in all types of weather
conditions
--- Must have valid Driver's License
--- Perform other duties as assigned by department or resort
leadership
Education and/or Experience:
--- 5 years of experience in facilitation and/or guiding outdoor
adventure programs preferred
--- 1 - 2 years guiding experience hiking preferred
--- 1 - 5 years of experience in facilitation of High and Low Ropes
Elements preferred
--- First Aid/CPR or ability to obtain within 30 days of start
date
--- ACCT Facilitator Level I or II preferred or willingness to
complete provided training
--- Wilderness First Aid and Wilderness First Responder Preferred
or willingness to complete provided training
--- Lifeguard certification preferred or willingness to complete
provided lifeguard training and pass lifeguard test required for
role
--- Trained or willing to be trained at facilitating stand up
paddleboard and kayaking
--- Knowledge of Miraval ethos is a plus
LANGUAGE SKILLS
--- Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to read and interpret retail product labeling. Ability to
speak effectively before groups of customers or associates of
organization.
--- --- English
REASONING ABILITY
--- Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in
standardized situations.
--- Must be able to exercise mature control over group programs and
influence groups and individuals to accomplish particular
objectives without interfering unnecessarily.
--- Must be sensitive to the personalities, moods, and abilities of
individuals and groups and be able to function in a supportive role
while guiding them to reach their full potentials.
--- Make decisions in the best interest of the guests, their safety
(physically, emotionally, mentally, and spiritually) and must be
made within the guidelines of department standard operating
procedures and Miraval policies and procedures.
PHYSICAL DEMANDS
--- The physical demands described here are representative of those
that must be met by an associate to successfully perform this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
o The Outdoor Adventure Guide must be able to carry and climb
ladders of 10-12ft and transition to climb poles upwards of 50ft
and be comfortable traversing cables of 35-50ft in height and
length. Must be able to walk, stand, and belay for extended periods
and do so on average 4-6 hours/day several days per week.
o Must be able to hike for extended periods, maintaining a 3 to 4
mile hour pace, and do so on average 6-12 miles/day, several days
per week.
o While performing the duties of this job, the employee is
regularly required to stand and use hands to finger, handle, or
feel. The associate frequently is required to reach with hands and
arms and talk or hear. The associate is occasionally required to
sit; walk; climb or balance; and stoop, kneel, crouch, or crawl.
The associate must be able to lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close
vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
--- The work environment characteristics described here are
representative of those an associate encounters while performing
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
o The Outdoor Adventure Guide must be able to carry and climb
ladders of 10-12ft and transition to climb poles upwards of 50ft
and be comfortable traversing cables of 35-50ft in height and
length. Must be able to walk, stand, and belay for extended periods
and do so on average 4-6 hours/day several days per week.
--- Must be able to hike for extended periods, maintaining a 3 to 4
mile hour pace, and do so on average 6-12 miles/day, several days
per week.
--- The noise level in the work environment is usually
moderate.
As part of the Hyatt and Miraval family, we offer a complete
benefits package including:
--- Robust PTO Policy
--- Health, Dental, Vision, and Life Insurance for full-time
colleagues.
--- Free parking and colleague meal.
--- Complementary and discount Hyatt nights.
--- Use of facilities, ability to participate in classes, and
discounts on Spa services.
--- 401(k) and ESPP.
--- Miraval associates work in an environment that demands
exceptional performance yet reaps great rewards. Whether it is
career opportunities, job enrichment or a supportive work
environment, if you are ready for this challenge, then we are ready
for you.
Keywords: Hyatt, San Antonio , Veterans Preferred - Outdoor Adventure Guide - Part Time ($19.50), Other , Austin, Texas
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