Refugee Resettlement - Training Coordinator

Provide group facilitation, information sessions and training for eligible populations in a culturally and linguistically appropriate manner
Coordinates with Refugee Resettlement staff to ensure compliance with federal and donor requirements;
Complete and maintain accurate records and reports regarding participants' attendance, progress, services provided, and other required information in a timely manner;
Assist in the set-up and operation of training facilities, tools, and materials;
Compile, design and continuously update training curricula and materials on topics of interest to participants;
Responsible for developing and maintaining training plans and the master group training schedule;
Monitor and evaluate the effectiveness of training through the administration of pre- and post-assessments to gauge the level of knowledge gained by participants;
Ensures that all curricula, agendas, calendars, and trainer assignments are properly documented and are retained in one centralized location.
Works with the Outreach Coordinator, volunteers, and community partners to identify and schedule group facilitators;
Other duties as assigned.

Qualifications: Minimum Qualifications:

• 
  
• Bachelor's Degree in education, training, or a related field, or equivalent experience;
  
• 1-2 years developing training curriculum and providing training to a diverse, cross-cultural audience;
  
• 1-2 years' experience working with refugee populations and/or community services;
  
• Able to communicate professionally in English, both written and oral communication
  
• Physical requirements may include, carrying up to 25lbs, loading and unloading items, standing and carrying items;
  
• Possess a valid driver's license with a good driving record and insurance.
  
  
  
  
  Preferred Qualifications:
  
  
  • 
    
  • 2+ years' experience in social services and/or non-profit field; preferable education or training;
    
  • 2+ years developing training curriculum and providing training to a diverse, cross-cultural audience;
    
  • 2+ years of facilitation, presentation, and classroom management skills;
    
  • Fluency in one of the languages spoken by clients, preferably Spanish, Dari, Swahili, Pashto, or Arabic;
    
  • Prior experience utilizing interpreters/translators;
    
  • Basic understanding and knowledge of G-Suite and/or Microsoft Office and ability to learn to utilize an internal case management database;
    
    
    
    
    Attributes:
    
    
    • 
      
    • Must demonstrate behavior that aligns with RAICES' mission, vision, and values - Empowerment, Excellence, Compassion, Inclusion and being Proactive;
      
    • Able to travel locally on a regular basis;
      
    • Detail oriented and skilled at organizing information, documents, and materials;
      
    • Comfortable presenting to groups;
      
    • Compassionate and patient toward individuals served and a basic understanding of refugee services.
      
    • Positive, team-oriented attitude and ability to adapt and be flexible in a constantly changing work environment;
      
    • Strong interpersonal skills and the ability to build and maintain professional, friendly, and cordial relationships with stakeholders, including staff, clients and external partners;
      
    • Proven ability to handle confidential information with discretion, be adaptable to various.
      
      
      Hybrid Work Plan
      
      
      
      
      
      PLEASE NOTE: Employees are expected to live within the assigned geographic location to commute to and from the office or assigned on-site location(s) as business or client needs require.
      
      
      
      
      
    • Currently, all interviews are virtual.
      
    • All positions will require working remotely and in-office at the assigned work location.
      
    • Applicants must reside in the state of Texas.
      
    • Relocation assistance may be provided to candidates willing to relocate.
      
      
      
      
      RAICES is committed to building an inclusive environment for people of all backgrounds and strongly encourages people of color, women, lesbian, gay, bisexual, transgender, queer, plus (LGBTQ+), and individuals who have been impacted by the criminal system or the immigration system to apply; and, RAICES is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
      

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