Workers' Compensation Claim / Senior Representative - San Antonio, TX (Hybrid)
Company: The Hartford
Location: San Antonio
Posted on: October 31, 2024
Job Description:
Claims Representative - CH09CNSr Representative Claims -
CH08BEWe're determined to make a difference and are proud to be an
insurance company that goes well beyond coverages and policies.
Working here means having every opportunity to achieve your goals -
and to help others accomplish theirs, too. Join our team as we help
shape the future. - - - - - - - - - -This position can be filled as
a Claim Representative or Sr. Claim Representative based on
experience. The Workers' Compensation Claim / Sr. Claim
Representative is accountable for planning, recommending, and
executing the investigation of workers' compensation claims. Our
dynamic team of claim professionals provide superb customer service
with the valuation, disposition and settlement of worker
compensation claims while consistently adhering to our corporate
claim settlement policies. Additionally, the Claim Representative
will work within established procedures in adherence to statutory,
regulatory and ethical requirements.Start Date: February 3,
2025Hours: Monday - Friday, core business hoursLocation: This role
will have a hybrid work arrangement, with the expectation of
working in the San Antonio, TX office 3 days a week (Tuesday
through Thursday)Responsibilities:
- Effectively manage workers' compensation claims requiring
timely investigations and financial accuracy
- Provide benefit oversight, appropriate file disposition and
adherence to statutory guidelines for all claims
- Leverage a network of professional resources that may include:
doctors, nurses, attorney and regulators to facilitate our mission
of restoring the lives of our claimants
- Provide exceptional customer service by establishing and
maintaining productive business relationships with customers
- Utilize critical thinking skills to gather and analyze data
information to inform critical claim decisions
- Provide accurate mathematical calculations of disability
benefit rates and claim financial exposures
- Leverage contemporary technology to achieve accurate and
efficient claim outcomes
- Consistently demonstrate professional diplomacy during all
interactions with customers
- Contribute to a courageous culture that promotes collaboration
and inclusion to maximize operational performance and employee
engagement
- Embrace a culture of continuous improvementQualifications:
Claim Representative: $52,560 - 78,840
- Prior workers' compensation insurance claim handling is
preferred
- HS Diploma required, Bachelor's Degree is preferred
- Demonstrated passion for delivering a superb customer
experience
- Excellent organizational skills, especially regarding
prioritizing work activities
- Strong computer proficiency in the MS Office Suite (Word,
Excel, Outlook & PowerPoint)
- Superb time management and organizational skills
- Ability to meet productivity targets in a fast-paced,
team-oriented environment
- Excellent communication skills and negotiation skills
- Ability to adapt and flourish using industry-changing
workflows
- Excellent written and verbal communication skills
- Demonstrates active listening to attentively meet the needs of
our customers and exhibit empathy during difficult situations
- Demonstrated desire to promote an inclusive culture of
continuous learning that is built on teamwork, collaboration,
transparency, and accountability to one another
- Ability to self-manage competing priorities while delivering
accurate work within key timelinesSr. Claim Representative: $61,600
- 92,400
- Minimum of 2+ years of experience in Workers' Compensation
claim handling required
- Certification exams and adjusting licenses as required by
state
- Outstanding interpersonal skills
- Strong focus delivering outstanding customer service
- Demonstrated strong written and verbal communication
skills
- Demonstrated consistent high level of performance and
achievement over career span
- Excellent time management skills with the ability to manage
competing priorities
- HS Diploma required, Bachelor's Degree is preferredAdditional
Details:
- This role will have a hybrid work arrangement, with the
expectation of working in the San Antonio, TX office 3 days a week
(Tuesday through Thursday).
- As a condition of your employment, you must obtain and maintain
a State Adjuster's License to process Property & Casualty
Insurance. Continued employment with The Hartford is contingent
upon the successful passage of the Licensing exam within 1 year
from your date of hire.
- For full-time, occasional, part-time or remote positions: (1)
high speed broadband internet service is required, we do not
recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a
modem and Satellite; (2) Internet provider supplied
modem/router/gateway is hardwired to the Hartford issued computer
with an ethernet cable; and (3) minimum upload/download speeds of
5Mbps/30Mbps will be required. To confirm whether your Internet
system has sufficient speeds, please visit from your personal
computer.CompensationThe listed annualized base pay range is
primarily based on analysis of similar positions in the external
market. Actual base pay could vary and may be above or below the
listed range based on factors including but not limited to
performance, proficiency and demonstration of competencies required
for the role. The base pay is just one component of The Hartford's
total compensation package for employees. Other rewards may include
short-term or annual bonuses, long-term incentives, and on-the-spot
recognition. The annualized base pay range for this role is:$52,560
- $92,400The posted salary range reflects our ability to hire at
different position titles and levels depending on background and
experience.Equal Opportunity
Employer/Females/Minorities/Veterans/Disability/Sexual
Orientation/Gender Identity or Expression/Religion/AgeAbout Us --
-Culture & Employee Insights -- -Diversity, Equity and Inclusion --
-Benefits
Keywords: The Hartford, San Antonio , Workers' Compensation Claim / Senior Representative - San Antonio, TX (Hybrid), Other , San Antonio, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...