Home Division Lead
Location: San Antonio
Posted on: December 9, 2018
GENERAL PURPOSE OF THE JOBThis position drives division-level growth, ops, clinical and promotional efforts for Home dialysis and partners with the National Team to co-manage the divisional budget and forecast for Home operations. Position ensures and may provide ongoing training and education within the assigned area as necessary and provides quality outcomes support as needed.SUPERVISORY RESPONSIBILITIES: Yes. Position has shared supervisory responsibility in collaboration with Regional Directors for recruitment, hiring, retention, performance development, performance management, salary adjustments and termination of Home-facing teammates within the division.ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Drive clinical and operational outcomesEnsure that compliance and audit requirements are metAchieve productivity ratios as well as budget targets for operational goals through the use and/or implementation of the appropriate toolsDevelop improvement plans for outliersSupport market development and growthDevelop strategic growth initiatives as neededSupport the integration process of acquisitions with the region as neededDevelop and maintain a collaborative relationship between the assigned facility FAs, ROD and Group Director, Home Therapies to ensure that clinical and financial goals are monitored and metOther duties and responsibilities as assigned by DVP and/or Group Director, Home TherapiesTravel Required: up to 70%, mainly within the division by carDETAILED JOB DESCRIPTION Daily responsibilities and expectations for the position. Financial Management Participate in budget formulation; review staffing, scheduling needs and patient loadsAssist designated ROD/FA with budget managementSupervise inventory management including purchasing, product selection and supply usageEnsure patient and treatment charge information and other related data are accurate and submitted to the DaVita Corporate Office in timely manner Oversee Patient Care Management Recommend, implement, and administer policies, procedures and resources to ensure safe, appropriate treatment of patientsOversee nursing and technical services for patient treatment; ensure that appropriate adjustments in treatment plans are developed, implemented and comply with state and federal governing agenciesEnsure development and implementation of policies, procedures and resources to help patients assume responsibility for their own health maintenanceDevelop rapport with patients and manage patient concerns appropriatelyEnsure communication and continuity of planned care is maintained for patients transferred to other DaVita facilitiesMaintain open communication with all healthcare providers concerning patient care Risk Management & Quality Assurance Compliance Assist with the preparation of data summaries for internal audit purposesEnsure compliance with DaVita policies and procedures in accordance with State and Federal regulations for patient care and services (including but not limited to HIPAA, CMS, OSHA or other governing agencies)Ensure compliance with state or federal regulations of the Teammate Injury Prevention and Safety Training program and assist as necessaryAssist with the creation and implementation of any corrective actions needed as a result of internal or external audits or as required by CMS, OSHA, or other governing agenciesParticipate in quality assurance programs and/or CQI projects as needed Facility & Equipment Management Ensure appropriate and adequate equipment and supplies are proactively maintained Assist with identification and plans for prompt corrective actions required for any issues with building safety or equipment and systemsParticipate in the development and periodic revision of policies and procedures with the Regional Operations Director and/or Medical Director to ensure consistent, efficient, and safe operation of the facility Teammate Management Plan, organize and supervise nursing, technical and biomedical teammates to ensure high quality patient care according to company policyEnsure all required teammate licensures are currentProvide leadership to direct/indirect reports and/or in collaboration with Regional DirectorsHelp direct/indirect reports overcome any organizational obstacles encountered during projectsKnow, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards and other opportunities within company and foster a positive work environmentInspire home-facing teammates to achieve division- and local goals while promoting a strong sense of mission and values as well as personal and professional fulfillmentManage all Home teammate employment activity such as hiring, promoting, job performance, evaluations and disciplinary actions with appropriate approvals as requiredEnsure all DaVita employment processes are completed timely and in compliance with DaVita policy and any applicable laws including but not limited to ePCNs, Performance Development Reviews, teammate personnel file maintained, etc.Facilitate teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborate with direct/indirect reports to create professional development goalsMaintain familiarity with and communicate to teammates DaVita programs impacting teammates including but not limited to Triple CrownDetermine staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absencesUnderstand basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employmentMaintain and communicate facility emergency and disaster management programs and ability to act swiftly, confidently in an emergencyMINIMUM QUALIFICATIONS Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required. Bachelor's degree requiredExperience with multi-site management preferredCurrent driver's license, reliable transportation and vehicle insurance in state of residence requiredIntermediate computer skills in MS Word, Excel, Outlook and PowerPoint required; ability to use the Internet effectively requiredOther qualifications and combinations of skills may be considered at discretion of DVP and/or Group Director, Home TherapiesFunctional proficiency in all required computer systems of DaVita including but not limited to SNAPPY, REGGIE, etc. within 60 days of hire or promotion requiredESSENTIAL BEHAVIORS, SKILLS AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITIONCommitment to and role model of DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactionsWillingness and desire to foster a positive, fulfilling work environmentDemonstrated ability to balance division efficiency and field service excellenceWillingness to assist teammates in order to achieve division goalsDemonstrated strengths in leadership skillsDemonstrated aptitude for coaching, mentoring, training and developing teammate performance and skillsAbility to maintain open and clear communication with teammatesDemonstrated ability to create, refine and manage new business processesAbility to maximize resources to accomplish key metricsDemonstrated expertise in business and analytical skillsDemonstrated ability to perform root cause analysis, prepare and implement action plans and lead improvement initiativesStrong analytical skills with the ability to seek underlying assumptions through probing, questioning and listeningDemonstrated ability to work effectively at both detail and big-picture levels and to drive projects forwardStrong written, verbal and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectivelyDemonstrated ability to work well with cross-functional groupsDemonstrated interpersonal, collaborative and relationship-building skills; ability to interact positively with teammates at all levels of the companyApproachable and openDemonstrated professionalism and courtesy in responding to phone calls and emailsDemonstrated ability to communicate difficult or sensitive information tactfullyDemonstrated presentation and persuasion skillsAbility to manage multiple projects, meet deadlines and adjust priorities appropriately in an evolving work environment with shifting time framesDemonstrated flexibility and ability to follow through on tasks and assignmentsAbility to provide multi-level reporting and communicationDemonstrated commitment to customer service; proactively communicate and respond promptly to teammate needsLANGUAGE SKILLSFluent in the written and verbal skills necessary to perform successfully the essential functions, duties, and responsibilities of the position. Ability to read, speak and write English with clarity of expression sufficient to communicate technical and complex concepts to teammates, patients and patient family members in clear and easily understandable terms required. Ability to understand clinical/medical vocabulary written or spoken in English required. Considering territory coverage, fluency in Spanish is preferred. Vision requirements Vision adequate to perform essential duties and responsibilities of position. Ability to pass color vision test, if applicable.PHYSICAL DEMANDSPhysical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities:Ability to lift minimum of 5 pounds to a maximum of 25 pounds unassisted; able to sit for extended periods of time with some standing, stooping, walking, stretching, reaching, lifting; moderate range of body motionsAbility to hear and interact by phone and in person clearly and efficientlyAbility to use computer and all peripherals as needed to meet goalsWORK ENVIRONMENT LEVEL I - Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Normal hazards associated with frequent business travel by motor vehicle, train, or airplan"
Salary: . Date posted: 12/05/2018
Keywords: DaVita, San Antonio , Home Division Lead, Other , San Antonio, Texas
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