Branch Mortgage Loan Officer
Company: PenFed Credit Union
Location: San Antonio
Posted on: April 18, 2019
Branch Mortgage Loan Officer
PenFed Credit Union is hiring a Branch Mortgage Loan Officer at our
City Base West Branch in San Antonio, Texas. The primary purpose of
this job is to work with leads submitted through online
applications on Pentagon Federal Credit Union's website. The Branch
MLO will contact leads and provide detailed loan guidance and
advice to secure residential mortgage business and meet production
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This is not
intended to be an all-inclusive list of job duties and the position
will perform other duties as assigned.
Handle all foot traffic in PenFed branch locations in regards to
mortgage loan originations, proactively follows up with online
e-leads and contacts PenFed members to generate additional mortgage
Represent PenFed in the market place, research competitor and other
external marketplace best practices. Have an awareness of
competitive strategies and knowledge of product offerings as a
means to improving sales penetration and fulfilling the needs of
actual and potential members.
Develop and maintain knowledge of Conventional, VA and FHA lending
policies and procedures.
Conduct interviews with prospective borrowers in order to collect
and analyze information regarding the member's income, assets,
investments or debts to determine member financing objectives.
Provide sound mortgage advice to members regarding the advantages
and disadvantages of different loan products and pricing policies
Ensure exceptional member service by maintaining thorough knowledge
of lending programs, policies, procedures, regulatory requirements
and demonstrate a commitment to professional ethics.
Learn and utilize assigned programs and technology to maintain
regulatory loan documentation requirements. Ensure that all
conditions and closing dates are met.
Initiate and maintain contact with members throughout the
processing period to ensure that all related parties are kept
informed of loan status, conveying the appropriate level of urgency
and professionalism so that all expectations are exceeded. Identify
any issues, which may affect ability to meet previously established
conditions and dates in a timely manner.
Generate leads by proactively and reactively contacting members in
PenFed's database and handle all website and foot traffic through
one of PenFed's branch locations.
Respond to member inquiries and provide advice to the member in a
detailed and comprehensive manner using advanced sales tactics to
move the loan forward.
Education and Experience
Equivalent combination of education and experience is
High School Diploma or equivalent.
Minimum of four (4) years of college degree preferred.
Minimum of two (2) years of residential mortgage lending experience
with a focus on generating business is preferred.
Demonstrated understanding of mortgage processing, underwriting and
Knowledge of Conventional, FHA and or VA lending guidelines.
Understanding of Federal Regulations governing Real Estate
This position will not supervise employees.
Licenses and Certifications
There are no additional certifications required.
While performing the duties of this job, the employee is regularly
exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate
noise and the ability to lift 25 pounds.*
Ability to travel to various worksites and be on-call is
Established in 1935, PenFed today is one of the country's strongest
and most stable financial institutions with over 1.6 million
members and over $23 billion in assets. We serve members in all 50
states and the District of Columbia, as well as in Guam, Puerto
Rico, Okinawa, and Portugal. We are federally insured by NCUA and
we are an Equal Housing Lender. We are available to members
worldwide, via the web, seven days a week, twenty-four hours a
Our mission isn't simply to help our members get by. We exist to
help them realize every ounce of their potential. We exist to
educate, and to encourage. We exist to usher their dreams into the
land of reality.
We provide our employees with a lucrative benefits package
including robust medical, dental and vision plan options, plenty of
paid time off, 401k with employer match, on-site fitness facilities
at our larger locations, and more.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies
which will not discriminate or permit harassment or retaliation
against a person because of race, color, creed, age, sex, gender,
gender identity, gender expression, religion, national origin,
ancestry, marital status, military or veteran status or obligation,
the presence of a physical and/or mental disability or medical
condition, genetic information, sexual orientation, and all
statuses protected by applicable state or local law in all
recruiting, hiring, training, compensation, overtime, position
classifications, work assignments, facilities, promotions,
transfers, employee treatment, and in all other terms and
conditions of employment. PenFed will also prohibit retaliation
against individuals for raising a complaint of discrimination or
harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with
a disability so that they can apply for a job or perform the
essential functions of a job unless doing so causes a direct threat
to these individuals or others in the workplace and the threat
cannot be eliminated by reasonable accommodation or if the
accommodation creates an undue hardship to PenFed. Contact human
resources (HR) with any questions or requests for accommodation at
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Keywords: PenFed Credit Union, San Antonio , Branch Mortgage Loan Officer, Other , San Antonio, Texas
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