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Instructional Designer Lead

Company: USAA
Location: San Antonio
Posted on: August 17, 2019

Job Description:

Purpose of JobWe are currently seeking a talented and motivated Instructional Designer Lead for or San Antonio, TX, Tampa, Fl (Crosstown), Phoenix, AZ or Remote locations. Researches, creates and drives the implementation of innovative practices across L & D to create significant outcomes. This includes incremental process improvements and transformative, model changing improvements in our operating models. Ensures processes align to or exceed industry best practices. Actively maintains broad and deep expertise in the theory and practice of instructional design, adult education, workplace learning, and related domains. As a learning expert focused on instructional design, influences the USAA point-of-view on strategic learning and performance solutions. As the go-to resource for solving complex and learning and performance issues. Collaborates on creative alternatives to performance challenges and partners to drive adoption and changes. Job Requirements - Acts as a learning and development consulting resource to business clients, internal L & D resources and Human Resources partners. Ensures alignment with L & D objectives, HR strategy and our USAA mission. - Provides expert knowledge and guidance for learning initiatives by applying advanced learning principles, theories and concepts to achieve optimal and measurable solutions. - Collaborates on creative alternatives to learning challenges and partners to drive adoption and challenges. - Researches and drives process improvements across L & D teams to establish efficiencies. - Monitors processes to deliver incremental business value. - Acquires and applies expert knowledge of the business, its objectives and processes to identify and address learning gaps. - Anticipates future learning requirements to support changing business needs and proactively communicates with key senior level executive stakeholders. - Partners on the evaluation of learning programs and improves learning programs to be more efficient in time, cost and quality for new builds and course maintenance. - Provides feedback and coaching for less experienced peers and team members. Serves as a primary resource for escalated design and development issues of an unusual nature. Minimum Requirements: - Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. - 8 or more years progressive HR experience or in a similar business role that is responsible for consulting and/or implementing talent systems, processes or practices, to include: 5 or more years of Senior Instructional Design level work experience. - Demonstrate success and credibility in influencing and facilitating all levels of leadership. - Demonstrated execution of project/program plans, communications and change management efforts. - Demonstrated ability to analyze problems, identify root cause, and determine appropriate solutions. - Demonstrated ability to research trends in the learning profession and implement those to action resulting in demonstrated business gains. - Expert-level knowledge of talent management industry bet practices. - Expert-level knowledge of Microsoft Office tools to include Word, Excel and PowerPoint. Preferred Experience: - Experience utilizing Articulate 360, Story Line, or Captivate - Familiar with Learning Management System The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. Relocation assistance is not available for this position.

Keywords: USAA, San Antonio , Instructional Designer Lead, Other , San Antonio, Texas

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