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Business Advisor II

Company: USAA
Location: San Antonio
Posted on: September 14, 2019

Job Description:

Purpose of JobAssists in the development and implementation of solutions to influence business decisions for relevant CoSA or line(s) of business. Assists with the development of best in practice solutions to complex business challenges. Helps to Identify opportunities to change, enhance, or streamline exiting business programs. Acts as a functional resource to assure proper compliance with processes and regulatory requirements.

We are currently seeking a talented Business Advisor II for the San Antonio Home Office II/III.Job Requirements

  • Identifies opportunities and/or implements business solutions to meet business needs.
  • Researches, plans, develops, implements, and administers rules, requirements, procedures, contracts, and processes to ensure compliance, product competitiveness, profitable growth and adherence to USAA's commitment to being World Class.
  • Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts.
  • Develops test strategies and criteria, and assists with test execution, defect prioritization and resolution.
  • Coordinates with appropriate stakeholders and program/project sponsors to help ensure successful product and initiative implementation.
  • Facilitates training, communications and related activities.Minimum Experience:
    • Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
    • 2 or more years relevant product or industry experience.
    • Developing knowledge of relevant industry technology applications.
    • Developing experience in developing solutions and recommendations that will increase efficiency and improve business decisions.
    • Developing knowledge of Microsoft Office tools.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. - This will take approximately 5 minutes. - Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred:
      • 2+ years of recent experience in Banking Financial services business process support and development (e.g. Banking Business Advisor, Senior Helpline, or similar role).
      • 3+ years strong recent working knowledge of Credit Card and/or Consumer LendingProducts and corresponding tools & source systems (e.g. Fidelity/FDR/CLAS).
      • 1+ years of experience with agile software development methodologies; specifically, to include user story/requirement writing, system analysis, quality assurance testing, production validation, and change management.
      • Solid written and verbal communication skills with the ability to present to all levels of management.
      • Solid ability to build and maintain cross functional relationships (e.g. with enterprise partners, product management, operations, legal and compliance teams).
      • Able to work independently across multiple teams/self-starter/able to identify gaps, quickly escalate, and recommend process improvements/viable solutions.
      • Strong working knowledge of procedure, document, and work item management.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. - Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 08/26/19 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Business Advisor II, Other , San Antonio, Texas

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