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Business Advisor Lead - Omnichannel Process Owner

Company: USAA
Location: San Antonio
Posted on: September 14, 2019

Job Description:

Purpose of JobConsults, develops and implements solutions to influence business decisions for relevant CoSA or line(s) of business. Develops best in practice solutions to the most complex business challenges. Identifies opportunities to change, enhance, or streamline existing business projects and initiatives. Leads project prioritization and coordination to best manage business resource utilization within assigned functional area. May lead projects with stakeholders across multiple functions.

We are currently seeking a talented Business Advisor Lead - Omnichannel Process Owner for one of the following locations: San Antonio Home Office I, Remote, Phoenix Campus, Colorado Springs Campus, Tampa Campus, Tampa Crosstown, Chesapeake or Plano LegacyJob Requirements

  • Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity.
  • Leverages best practices gained from expert industry knowledge to identify opportunities for business efficiencies.
  • Researches, plans, develops, implements, and administers business requirements, procedures, contracts, and processes to ensure compliance, product competitiveness, profitable growth and adherence to USAA's commitment to being World Class.
  • Identifies strategic partners and stakeholders to successfully communicate programs strategic impact.
  • Leads a matrixed team to evaluate programs long term effectiveness and impact to business programs, as necessary.Minimum Education:
    • Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
    • 8 or more years relevant product or industry experience.
    • Demonstrated ability in leading projects which may have involved cross-functional teams.
    • Ability to provide effective consultation, to all levels of management, using the latest industry best practices and internal resources.
    • Expert experience developing solutions and recommendations that will increase efficiency and improve business processes, projects, and programs.
    • Expert level of experience in negotiating, prioritizing and influencing to achieve desired business results.
    • Expert knowledge of Microsoft Office tools.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. - This will take approximately 5 minutes. - Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Experience:
      • Proven ability influencing change at all levels to include senior leaders and/or EMG - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
      • Proficient at driving EPICs through Agile team, experience design, product ownership and/or process transformation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
      • Active in coaching and developing others to include cross team influence - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
      • 5+ years of manager/leadership experience -The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. - Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is not available for this position. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement) or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 09/11/19 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Business Advisor Lead - Omnichannel Process Owner, Other , San Antonio, Texas

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