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Room Service Server I

Company: Westin Riverwalk San Antonio
Location: San Antonio
Posted on: October 13, 2019

Job Description:

Location: US-TX-San Antonio# of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout Us

Located on the world famous San Antonio River Walk, the upscale Westin Riverwalk Hotel offers our associates the opportunity to work in a beautiful location, in a city rich with history and culture. In addition to our health insurance plans and employer matching 401K plan, our associates enjoy a host of on-site benefits that include free meals, free bus passes and heavily discounted parking in a downtown location. Associates at the Westin Riverwalk have access to the Marriott Room Rate Discount program. This program offers room rate discounts at thousands of hotels located throughout the world, with many of these hotels offering a 20% discount for food and beverages.
Come join our team! In 2019 our hotel is celebrating twenty years of service to the hospitality industry in San Antonio.

Overview

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Responsibilities

  • Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
  • Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
  • Set up and deliver all VIP amenities.
  • Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
  • Complete all shift side work as outlined in the hotel's operating policies and procedures.
  • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
  • Perform all cash handling responsibilities in accordance with company policies and procedures.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

    Qualifications

    • Hotel experience preferred.
    • Ability to communicate well with guests.
    • Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.
    • Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

      Benefits

      HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

      For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

      HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113617116

Keywords: Westin Riverwalk San Antonio, San Antonio , Room Service Server I, Other , San Antonio, Texas

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