AppleOne is currently recruiting for outgoing, skilled Customer
Service Representatives for a large call center located in the San
The shifts required for this position can range between 8am to 6pm,
Monday through Friday, with no weekends!! This is a temp to hire
opportunity, with conversion occurring around 180 days. Great
benefits, upon conversion! High School Diploma/GED equivalent is
required for this position. Must be able to pass a criminal
? Responds to customer phone inquiries in a prompt, courteous and
? Provides callers with unbiased information to assist customers
with application and eligibility requirements.
? Accesses, reads, and interprets customers information and
provides data elements within customer application.
? Performs accurately all data entry functions to reflect customer
? Answers customer questions and assists in problem resolution.
? Assists customers in the enrollment process.
? Documents all customer encounters in clear and concise logs.
Qualifications / Skills / Requirements:
? Bilingual (English/Spanish) a major plus!!
? High school diploma, GED, or equivalent certification.
? Background in health care, human services, or customer
? Knowledge of Texas health and social services programs and
? Experience in data entry and call centers.
? Experience working with culturally and linguistically diverse and
disadvantaged populations in a courteous and effective manner.
? Excellent organizational, interpersonal, written, and verbal
? Ability to perform comfortably in a fast-paced, deadline oriented
? Ability to successfully execute many complex tasks
? Must be flexible to work between the hours of 8:00 a.m. and 6:30
? Must be able to pass Background check required.
? You will be given a series of assessments to be considered
$11.54 for English Speaking reps
$12.02 for Bilingual (English/Spanish) reps
? Workweek: Full Time
? Overtime Hours Available
? Appleone offers medical, dental, vision, and 401k while you are
? Typing Speed: 30 Words Per Minute
Please contact us TODAY to schedule an interview! Schedule is
filling up FAST! We are an equal employment opportunity employer
and will consider all qualified candidates without regard to
disability or protected veteran status.